All reviews of Riley Cook
Review about: KCOM
Installation experience keywords
The guys who came to do the installation were really professional and efficient, which was great. But, I have to say, the person who sold us the service didn't give us all the right info about how it would all work. The survey they did wasn't very detailed, so the installation ended up taking longer and was more disruptive than we thought. The salesman didn't tell us everything we needed to know about how the installation would go, which was a bit annoying and surprising for us. Plus, there were some things in the terms and conditions that weren't what we were told by the salesperson. Despite all these issues, the Wi-Fi service itself seems to be working fine.