All reviews of Riley Kennedy

  • Review about: Clearance XL

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large order

    I recently placed a big order with Clearance XL and, unfortunately, had some issues with the delivery. I made a mistake by choosing the longer postage option on their website. When I realised this, I quickly sent an email to their customer service team. I got a reply from Paul, who asked for my order date, but I haven't heard anything back since then. So, I'm still waiting for my box to arrive and haven't received any updates on what's happening. I'm getting quite annoyed with the lack of communication and transparency in this whole situation. It would really help me out if I could get an update on my order, and if they can't fulfil it, either get my box or a refund. I'd be happy to write a more positive review once my box arrives, but right now, I'm feeling let down by the service from Clearance XL.