Clearance XL42 reviews
This score is based on 42 genuine reviews submitted via BritainReviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Two-week surprise
Halfway through unpacking I laughed — I’d been sceptical after all the pop-ups and nasty reviews, but the slow delivery actually arrived in two weeks as promised. Food was fine despite being near-date, and customer service helped quickly. Felt like a proper bargain.
Half-term relief, but slow
I almost didn't order — kept thinking dispatch would be slow, but the items are good. I'm a single mum, needed bits to feed my little lad over half term, so I was anxious. It did take ages to arrive, which annoyed me, but once here it sorted those frazzled meals.
Bit of a faff, but gadget's alright
they said it was dispatched (wasn't), and customer service went quiet. I left a review and then things felt delayed further. Annoying, but product works.
Not-great-with-dates
I was digging through the boxes on Sunday evening when I spotted mayonnaise dated 2023 and two crates of tonic water well past their dates. I’d ordered a week earlier; first impression was sloppy packing. Most other bits were okay, so not totally hopeless, but I asked for a refund.
Nearly gave up
Was about to give up after a month of silence — I’d paid £30 and PayPal showed the charge, emailed three times with no reply. Then out of the blue the parcel arrived and everything was fine. Communication was poor compared with other companies, but honestly relieved and glad it turned out alright.
Seen it, tried it, regretted it
I spotted them on a local Facebook page and gave it a go. Needed to divert a parcel and asked for an address change — three weeks and several messages later, nothing. Found a phone number, complained and they shut my account. Felt unreliable, a bit like roulette; brusque service and not very caring, sadly.
Late start, happy end
Sat at my kitchen table staring at a soggy parcel, I thought this was another online fail. No confirmation, late delivery and the first box had expired drinks — not great. I complained, expected a fight like with some other companies, but customer care phoned, apologised and arranged replacements plus a partial refund. The new batch arrived two days later, all in date. That’s when I relaxed and actually felt pleased it got sorted.
Still waiting, sort of
Weirdly, I paid nearly £50 and the whole thing took ages. No updates for weeks so I assumed the worst — but when a parcel finally turned up a couple of bits were crushed and the rest felt like they'd been rattling about for days. Tastes faint, texture soggy in places; not terrible but not what I expected. Customer support didn't reply, unlike other firms who've been quick. I might try again if they sort delivery and packing, but for now I'm not impressed.
Nearly put my foot down
I honestly thought I'd been duped — paid extra for 1–5 day shipping and then got a message on 22 August saying they'd just sent it. That sounded dodgy, I mean, come on. Turns out it arrived on 27 August and has been fine in daily use — I use it every morning and it's reliable. Still, the communication could be a lot clearer; had me worried. Sceptical at first, pleasantly surprised in the end.
Half-broken delivery
Opened the parcel this morning and found one tin punctured and a box of cereal torn open, bits everywhere. Not great. I emailed for a refund on the cereal and got no reply, so I phoned their contact number. Twice the call was picked up but nobody spoke, just breathing on the other end while I kept saying hello. It’s usable stuff, not ruined, but the way delivery and aftercare were handled was sloppy. Had better luck with other firms, so I wouldn’t order again unless they sort customer service. Someone should answer the emails.
Delivery mess, eventually sorted
Midway through making my lunch I remembered the parcel — which had been 'delivered' according to an email, but wasn't. I had already chased them a week earlier because nothing had even been processed and the postage seemed steep compared with other places. At first the replies were blunt, even rude, and unhelpful — not great. After another nudge someone did actually look into it, admitted the error and arranged resend; that was a relief. I use their bars and pouch soups for work lunches and quick dinners, so timing matters, and the mix-up was annoying. Pricing for postage still feels high and the initial customer handling was poor, but the follow-up fixed things quicker than I expected. So I'm mildly grateful it worked out in the end, though I won't be as relaxed next time.
Pleasant surprise with one small hiccup
tea-making, quick lunches, and the odd dinner for friends. Packaging was tidy, delivery driver phoned ahead. Prices are fair. I'll probably order again and recommend them to mates soon.
A bit messy, but some tasty surprises
"we'll deliver tomorrow". A whole six days after ordering. Irritating. But then the box turned up and here's the surprising bit — it was well packaged, most things intact, apart from a couple of jelly pots that had given up on life en route. Brands I didn't recognise, sure, but a few were actually decent. The moment I knew I was genuinely pleased? Sitting on my wobbly box of books, opening a pack and finding a nice biscuit inside — oddly satisfying, like finding a tenner in an old coat. It didn't excuse the terrible communication or the late delivery, but the contents mostly worked for us and we ate most of it. Will I rush back? Probably not. But for the price I got something usable and that's worth a begrudging thumbs up.
Halfway through the box, I stopped wanting to eat anything
I’d been tipped off about the Cost of Living Box by a mate who said it was a decent way to get bits for the week, so I ordered. The box arrived on the day they said, which was fine — delivery itself wasn’t the problem. It’s more about what was inside and how the company handled it afterwards. I started unpacking and pretty quickly knew something wasn’t right. One of the cordials had separated completely, like layers with bits floating about — couldn’t imagine drinking that. A jar of mayo and a caesar-style dressing had dates from 2023 and the mayo looked curdled and gave off a slightly off smell. Not subtle; definitely past its best. Some jelly pots had turned into a watery mess and lost their texture entirely. Even a big pack of crisps was damp inside the sealed bag, which was odd and disappointing. A couple of things — tonic waters and a vegan mayo — were fine and got used, but a lot had to be binned.
I took photos, checked dates, and replied when they messaged me for feedback, thinking they’d sort it. I’ve emailed several times — I have notes of messages sent on 18 June, 30 June and 12 July — and have re-sent stuff today so there’s a paper trail. At first I wasn’t sure about everything, so some early emails mixed positives and negatives; but after opening more items the later ones were clearly complaints. The frustrating part is the silence. They contacted me once to ask for thoughts, I replied, and then nothing. No follow-up, no offer to replace or refund, no explanation. That lack of communication made the whole thing worse than the dodgy food itself.
So, if you’re thinking of ordering because a friend recommended it, beware that although delivery was okay, the box contents can be hit-and-miss and customer service wasn’t helpful when I raised the issues.Late parcel, awkward chats, decent bits
I didn’t expect to start writing a novel about a pair of socks, but here we are. I ordered a few items and at first it was all normal — payment went through and then... nothing. No dispatch email, no tracking, just that little “fulfilled” note on my account which didn’t match reality. I tried messaging them, left polite messages, then not-so-polite ones, then reminders. Mostly ignored. That alone was annoying, but I kept telling myself it might be a one-off hiccup. You know, courier delays and all that. Turns out it was a bit more than that.
After nearly six weeks I finally got a reply, only when I left a blunt review. They answered, but with the odd line that sounded like punishment for being honest — as if leaving a poor review meant my order suddenly wasn’t important. That rubbed me up the wrong way. Communication later from the owner was brusque and felt a bit threatening, mentioning account closures and “fees” if I insisted on a refund. Not exactly confidence-inspiring.
I ended up using my credit card provider under Section 75 to get the money back — that was a relief, to be honest. It felt like the only way to make progress. In the end, I did receive the items (eventually), but it was so late I’d already started the refund process. The products themselves? Pretty standard, actually. When the parcel arrived the fabrics were fine, not something to write home about but not bargain-bin rubbish either — a comfortable enough feel, decent stitching, colours as shown. They wear okay; after a couple of washes they didn’t go weird, which was a small win.
So, mixed bag. The actual stuff you get is acceptable for the price, but the experience to get there is clunky and at times unpleasant. I wish they had been straightforward from the start — clear dispatch emails, sensible replies, none of the passive-aggressive stuff. A bit more professionalism would make this a very different review. I’m mildly critical because the behaviour of the owner and the lack of proper communication left a sour taste, but I’m also relieved the items weren’t useless and that the refund route worked when I needed it. If you’re after the goods and don’t mind a stressful wait (and possibly having to chase your money), go for it — otherwise, look elsewhere.Multiple items with missing items
Oh, I don't even know where to begin with this company. I placed an order, then tried to add some more items but ended up cancelling within the timeframe they gave. And then, just an hour later, I magically got a shipping notification! I tried emailing and calling them but got no response for weeks. And when the parcel finally arrived, it was still missing some items. What a mess!
Box of assorted clearance items
I recently bought a box of mixed clearance goods from Clearance XL and my experience wasn't great. I paid extra for express delivery but when the expected delivery date came and went, I couldn't get hold of the company by email, no one replied. I felt annoyed and wasn't sure if I'd ever get my stuff. Eventually, the box turned up and I was a bit let down by what was inside. There were 12 cans of ginger beer, 12 cartons of vegetable soup, and some random samples like cakes, tonic water, and a bag of salt. I like the idea of surprise items but what was in my box wasn't very interesting or practical. It looks like I'll only use a few things and the rest will have to go in the bin.
XL-sized bargains
Don't bother wasting time looking elsewhere - Clearance XL is where you should head for great deals on XL-sized items. The range and standard of products are fantastic, and the support from the team was outstanding. I was thrilled when my order turned up in only 4 days. The 4 parcels of treats I got were wrapped up really nicely, with everything there and nothing broken. A huge thanks to all the staff at Clearance XL - I'll definitely be returning for more very soon. I can't recommend them highly enough!
Order IN50364
I ordered something back in August, but it took ages for them to ship it and they didn't even bother to reply to my emails or answer the phone.
Mystery box purchase using wowcher
I ordered a mystery box through Wowcher on the 6th of February. Even though I didn't get any confirmation from the company, both PayPal and Wowcher confirmed that the payment and redemption went through. As the 30-day mark got close, I sent an email to ask for an update, but got no reply. When I emailed again on the same day, suddenly my order status changed to 'completed.' At first, I felt like I might have been scammed, but then I got an email from the courier at 4pm saying the parcel would be with me soon. The next day, I got the delivery from DPD and was happy with what I got. Not everything in the mystery box was my cup of tea, but there was a good mix and it was value for money. Due to this, I've changed my rating from 1 to 4, but the lack of communication and the negative initial impression are still on my mind.
About Clearance XL
The Online Clearance Company: Clearance XL Reviews
Clearance XL is an online clearance company that specializes in offering a wide range of discounted products to customers in the UK. With a dedicated focus on approved food bargains and discounted home shopping, Clearance XL has become a go-to destination for English consumers looking for great deals and savings on everyday essentials. The company prides itself on providing high-quality products at affordable prices, making it a popular choice among budget-conscious shoppers.
Reviews about Clearance XL highlight the company's commitment to customer satisfaction and excellent value for money. Customers have praised the company for its extensive product selection, which includes groceries, beverages, cleaning products, toiletries, entertainment items, clothing, toys, and more. The variety and quality of the products available on Clearance XL have received positive feedback from customers, who appreciate the opportunity to purchase branded goods at discounted prices.
Opinions about Clearance XL also emphasize the convenience of shopping online and the company's nationwide home delivery service. Customers appreciate the ease of browsing through the website and placing orders from the comfort of their own homes. The reliable and efficient delivery service ensures that customers receive their purchases in a timely manner, allowing them to enjoy their products without any hassle.
Experiences with Clearance XL highlight the company's commitment to customer service and satisfaction. The company's responsive and friendly customer support team has been praised for promptly addressing any queries or concerns raised by customers. In addition, Clearance XL has a hassle-free return policy, ensuring that customers can return or exchange products if they are not fully satisfied with their purchases.
What is Clearance XL
Clearance XL is an online-only clearance company that specializes in offering a wide range of discounted products to customers in the UK. Founded with the aim of providing affordable and high-quality goods, Clearance XL has quickly become a trusted name in the clearance industry.
The company's history traces back to its establishment as a small eBay business, offering a limited range of clearance items. Over time, Clearance XL expanded its product range and developed its own dedicated website to cater to a growing customer base. Today, the company offers a vast selection of products across various categories, ranging from groceries and household essentials to clothing and entertainment items.
Clearance XL's unique selling point lies in its commitment to providing customers with the best possible prices on their purchases. By sourcing products from a variety of suppliers and manufacturers, Clearance XL is able to offer significant discounts on branded goods. This allows customers to enjoy their favorite products at a fraction of the original retail price, making Clearance XL a popular choice for budget-conscious shoppers.
Customer reviews of Clearance XL consistently highlight the company's ability to deliver excellent value for money. Customers appreciate the opportunity to purchase high-quality products at discounted prices, enabling them to save money while still enjoying their favorite brands.
Furthermore, Clearance XL prides itself on its customer-centric approach. The company places a strong emphasis on providing a seamless and enjoyable shopping experience for its customers. From the easy-to-navigate website to the reliable home delivery service, Clearance XL strives to make the entire purchasing process as convenient and stress-free as possible.
Products and Services of Clearance XL
Clearance XL offers a wide range of products to cater to the varied needs of its customers. The company's product selection includes groceries, beverages, cleaning products, toiletries, entertainment items, clothing, toys, and more. Customers can find both branded and non-branded goods, allowing them to choose the products that best suit their preferences and budget.
Clearance XL specializes in offering discounted food and drink items. Customers can find a variety of groceries, including canned goods, snacks, condiments, and more. The company also offers a selection of beverages, ranging from soft drinks to alcoholic beverages. Additionally, Clearance XL provides a range of cleaning products and toiletries, ensuring that customers can stock up on essential household items at affordable prices.
With a focus on customer satisfaction, Clearance XL has implemented a reliable home delivery service. Customers can place their orders online and have their purchases delivered directly to their doorsteps. The company's efficient delivery system ensures that products are delivered in a timely manner, allowing customers to enjoy their purchases without any inconvenience.
Clearance XL has gained a strong reputation for its commitment to customer service. The company's responsive and friendly customer support team is available to address any queries or concerns raised by customers. Clearance XL also has a hassle-free return policy, allowing customers to return or exchange products if they are not completely satisfied with their purchases.
Leave a Review for Clearance XL
If you have had the opportunity to shop with Clearance XL, we encourage you to share your experience and leave a review. Your feedback is valuable in helping other customers make informed decisions and ensuring that Clearance XL continues to provide excellent products and services.
To leave a review for Clearance XL, simply visit our website and navigate to the Clearance XL page. From there, you can share your opinions, experiences, and feedback. We appreciate your contribution and look forward to hearing your thoughts.
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Last update: January 2026
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Review with most votes
Mustard, mayonnaise, tonic, an
On 11/21, I got my order and was a bit disappointed because it had lots of mustard, mayonnaise, and tonic with nearing best before dates. Normally, I don't mind using thing... Read onBy: Morgan