All reviews of Ronald Pitts
Review about: White Stores
Lots of furniture
We visited the Windlesham store after looking online and were greeted politely upon arrival with the offer of tea or coffee after a long drive, which was a nice offer and gladly accepted.
The display was huge and gave us plenty to consider which was exactly why we made the effort to drive almost 2 hours. After some advice and lots of questions on our part we purchased several items all of which were delivered 2 weeks later by two exceptional professional delivery men; Ed and Shaun. It is well worth paying for the ‘White Glove’ delivery service, they spent about 4 hours unpacking, assembling and positioning all our furniture in the garden which meant it was completely hassle free for us and we didn’t need to worry about the heavy lifting or tonnes of packaging.
Well done from start to finish, we have already recommended you to our neighbours and I think they are planning a visit in the spring!
I purchased a Nova firepit corner Rattan suite a couple of months ago. The part that attracted me to the furniture was the fire in the centre. I tried to light the fire for the first time and it wasn't working. I was told told to check the batteries so to be on the safe side I bought new ones but there was still problems with the fire. I contacted Whitestores and they sent me a replacement ignition switch. I was very disappointed that considering the amount of money we spent on the furniture we had to change the ignition swich before we could use it. I had to contact Whitestores again because after I used the fire last weekend tidy for the first time yet again the fire would not light so I have sent and Email regarding this and still not received a reply. After placing the order for the rattan corner suite I also placed an order for a cushion storage box. Yet again the storage box came back with slight damage. Im still waiting for then part to be delivered. I would not recommend this company to anyone I have had nothing but trouble with my furniture which I payed nearly £2,000 for.