All reviews of Ross Matthews
Review about: Origin Broadband
Canceling account due to bereavement
I had to cancel my father's account with the company because he passed away recently. The service itself was okay, but my interaction with customer service wasn't great. When I called to cancel, the person I spoke to didn't seem interested and was distracted by a noisy TV. To top it off, the call ended abruptly at 6pm, which was really annoying. However, when I contacted the company again the next day, I spoke to a lovely and apologetic representative called Thandeka.