All reviews of Ruth Carter
Review about: Universal Textiles
Cancelled order, no response to communication
What a total waste of time and money! I ordered something, then found it for a better price elsewhere on the same day. I filled out a cancellation form and sent an email to cancel, but I haven't heard a peep from the company. They still went ahead and dispatched my order two days after I tried to cancel. Now I have to fork out for the return costs, and I've emailed them three times with no luck. Their phone line is useless, and their website says they've got office restrictions. It's beyond frustrating! I even had to put my own returns slip in the parcel because there wasn't one included. If this mess isn't sorted soon, I'm seriously thinking about opening a case with Paypal.