All reviews of Ruth Chapman
Review about: Handtec
Next day delivery issue
I bought something online thinking it would arrive the next day because I paid for next day delivery. But I was let down when it didn't come on time. When I got in touch with customer service by email, they told me that orders don't go out on weekends, which I didn't know when I placed my order. It's frustrating when there's no clear communication, it made me feel like I had a bad experience as a customer. I hope they can do better and give more straightforward info on delivery options in the future.