All reviews of S J Phipps
Review about: Opodo
Flights and accommodation
Horrific! Booked a place to stay in Ericeira, arrived, had no contact details at all, just an address, could not get in and no info available at all, had to drive back to Lisbon and book a B...B with two small kids, thankfully we hired a car, if we’d had a hotel transfer we would have been left on the street overnight!
Opodo didn’t want to know! I booked somewhere else through ‘booking.com’ who I’ve never had a problem with. New place was great.
On return to UK, I spent hours trying to get through and explain my complaint to try and get money back, after numerous long message threads explaining the issue, all they came back with was, ‘the accommodation gave ample details, we should have contacted them! How could we have with no phone number, email or contact at all. JUST THE ADDRESS!
I absolutely hate Opodo! I will never use this travel again!