All reviews of S Newton
Review about: Enterprise Rent-A-Car
Rental for holiday
No problems hiring initially. A few weeks after we hired the car we received a notice from Enterprise saying we have a traffic violation and they are charging us a £35 'admin fee' for passing the news on, but we would also hear directly from the people issuing the fine.
The fine is for £0.00, so the only charge is the admin fee. When we looked into the time and place of the incident we were apparently fined for a parking violation while the car was still in the Enterprise bay 9 minutes after we had agreed to hire (based on their own timings they sent us). At that point we hadn't even driven the car yet and had absolutely not parked separately in the same area. We have tried contacting them but they are stonewalling us saying there is nothing they can do, even though if this charge is real it is them that parked the car illegally in the first place. We have not yet been contacted by any other company for a fine.