All reviews of Scarlett Thomas
Review about: Create and Craft
CrystalArt calendar replacement
Recently, I had to get in touch with Create and Craft customer service because there was a missing page in my CrystalArt calendar. Even though I've been a customer for a long time, I was a bit let down by how slow and uncommunicative they were. After quite a few phone calls, they finally told me on 1st February that they didn't have any replacement stock, so I'd be getting a refund instead. Feeling annoyed by the wait, I decided to take matters into my own hands and just bought the replacement from the supplier's website using the refund from Create and Craft. It was super easy and made me realise how lacking Create and Craft's customer service can be when it comes to sorting out problems.