All reviews of Selina Subhan
Review about: Destination2
Holiday Package
I have written on LinkedIn tagging D2 and all their directors
My name is Shamsu Subhan, husband of Selina Subhan if anyone wants to check and share the post. Has reached 2000+ views already stating for people to NOT book via Destination2.
I don't back down, ask FDM Group what I did to them when they treated me with disrespect.
I have written to the CMA and raised a complaint via gov.uk and completed a 'Report a business behaving unfairly during the Coronavirus (COVID-19) outbreak'
I have contacted citizens advice bureau and they responded with the following:
Under the Package Travel (Linked Travel Arrangements) 2018 the trader may have the right to terminate the contract in “Unavoidable and Extraordinary Circumstances”.
You can do this if the circumstances are-
Occurring at the destination OR in its immediate vicinity
AND
Significantly affects package performance OR significantly affects your travel to the destination.
Under these circumstances you can ask for a full refund for the holiday (however you may not be able to pursue for additional compensation). Normally refunds should be provided within 14 days, via the same payment method, however at the moment refunds are taking some traders longer to process and issue.
D2 offered a credit note...we declined.
Both Hotel and Airline stated NO payment has been made to them
So we want our refund.
Illegal to fly, its as simple as that.
Will be taking to court if the case we have raised as a dispute falls through, especially since we have a package holiday.
So refund my wife or il see you in courtMark, still waiting on refund. Keep pushing hope you get your refund sorted
Have you got your refund sorted? This is absolutely horrific!!
Totally agree - good for you I am having the same issues - awful company - i contacting the media and making people aware on their facebook page and trip advisor - they will not provide any refunds even if you cannot fly or travel - shameful