I have never in my life received such appalling customer service from a company. I have repeatedly contacted this company about a replacement part I ordered and paid for in December. I have been ignored on several occasions and when I have had a response it has promised delivery dates that have come and gone. My item is now over 2 months late despite the fact they are still selling the product on their site. In desperation I contacted their CEO who has also completely ignored my mails requesting information and help resolve my issue. I am not sure how a CEO of a company can treat his customers with so much contempt. I would avoid this company at all costs as it seems once they have your money they no longer care. Shocking service. You have been warned
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I have never in my life received such appalling customer service from a company. I have repeatedly contacted this company about a replacement part I ordered and paid for in December. I have been ignored on several occasions and when I have had a response it has promised delivery dates that have come and gone. My item is now over 2 months late despite the fact they are still selling the product on their site. In desperation I contacted their CEO who has also completely ignored my mails requesting information and help resolve my issue. I am not sure how a CEO of a company can treat his customers with so much contempt. I would avoid this company at all costs as it seems once they have your money they no longer care. Shocking service. You have been warned