All reviews of Sonia Rose

  • Review about: I Saw It First

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Order cancellation and re-shipment due to out of stock item

    I recently ordered something from this website, but it got cancelled because they didn't have it in stock. I was a bit disappointed, so I emailed customer support to sort it out. The people I spoke to were really polite and helpful all the way. They let me pick a different size for the same thing and even gave me a refund for the delivery charge as an apology. The new item arrived quickly and was exactly what I expected, no issues at all. It wasn't the best quality, but for the price, I can't complain about that. Overall, the customer service was amazing and definitely deserves a 10/10 rating.