All reviews of Sophia Clarke
Review about: The F1 Store
Return Shipping Issue
I recently dealt with the customer service team at this shop and I have to say, I was pleasantly surprised. At first, I had an issue with returning an item that didn't fit me properly. The cost of returning it was higher than the original shipping fee, which was annoying. However, when I got in touch with customer service, they were very quick to reply and assist me. They explained why the return cost was high and even gave me a discount code for my next order. I'm grateful for their speedy and supportive help, it completely turned my bad experience around.