All reviews of Sophia Robertson
Review about: Aviva Car Insurance
Lengthy repair process
This company is a nightmare to deal with. My car had minor damage, but it's been an unbelievable 9 months since I've had it back. When I finally picked it up, I found out that the brakes don't work properly, which is just not on. The customer service is appalling - I spend ages on hold before being passed around different unhelpful departments. I don't get any updates unless I make the effort to call, and my business has really suffered because of it.