All reviews of Sophia Russell
Review about: Cj Wildlife
Christmas present nest box purchase
My wife ordered a nest box as a Christmas present at the end of November. She chose a woodstone one with a 28 mm circular hole, in brown with a black front panel. Sadly, when the order arrived, the black front panel was severely cracked, and the item had split into two pieces. We asked for a replacement front panel, but it arrived white and a different shape to what we ordered, creating a big gap. We called multiple times, and they assured us they would send a new box, but we were left waiting with no update. Despite our efforts, the promised box was not dispatched, and they said they had no more in stock with uncertainty about restocking.
In the end, they offered us a different size and colour, but we decided to get a refund instead. It's important to mention that the website showed the item as in stock. While the website has a nice selection of products, it seems like there is a problem with the stock availability not matching up to the online system.