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Review about: Enterprise Rent-A-Car
Car Rental (Courtesy Car)
Had a car accident and unfortunately I have accepted a courtesy car from enterprise for 3 weeks while my car was being repaired. The cost of the courtesy car to the insurance was about £500 per day.
Following the end of the rental period, the driver inspected the car and confirmed there are no damages, 3 weeks later, I get a letter from enterprise claiming a nail was found in one of the tyres during my rental period. I have written them an email rejecting the claim, they simply ignored the email and charged me the costs of changing the tyre.
Terrible customer service when I called the next day. Unfortunately I will be taking this further which will be a real waste of time.