All reviews of Stepd

  • Review about: funnyfuzzy

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sofa cover

    Please be careful when ordering as this company full well know they're unable to dispatch goods within the advertised timescales and do not keep you abreast of what's going on. I placed order but had zero comms from them. After 10 days I contacted for an update and it was only at this point they eventually bothered to inform me the goods hadn't even yet been dispatched!
    I responded saying I was not happy as they had accepted the order, but at no point had the courtesy to inform me there would be a delay. On doing some digging I see 2 weeks before I placed my order on their own social media a pos stating there were 'too many private messages to reply to' and to send an email instead. But I have emailed and still had no reply, or goods or even an apology.
    I can only assume your statement regarding too many messages to reply to are messages of complaint? This rings alarm Bells and therefore I have opened a dispute with PayPal.
    If by chance, I get the goods with an apology or explanation and the goods are as good as they look, I will, of course write a fair, Positive review. But sadly I hold little hope of ever seeing these items.