All reviews of Stephen Hawkins
Review about: Gigaclear
Internet
During the installation period contact with Customer Services was hopeless, the only sensible person was Scott who could resolve problems. Since using the service the line speed is good but I have had several planned interruptions. Yesterday the system went down in the morning and it is still down the following morning. It is obvious from the Gigaclear e mails the team did not work during the evening and night to fix the problem. In my experience with water/gas/electricity services engineers work as long is takes to fix the problem, clearly Gigaclear do not have this arrangement with whoever does their repairs. With people working from home this type of service in unacceptable.