All reviews of stephen ward
Review about: British Gas
homecare insurance
absolute disgrace.
take your money for the service plan 5 months late to get my yearly boiler service.
I have to have to ring them up to get my yearly service.
British Gas state to me oh yes sorry you are late for your service.
we can book you in for this day the 16/10/2020 only for them to ring up and cancel it.
firstly can not even get my name right on the phone call.
they have upped my monthly payments on my boiler and extra insurance and do not supply you with a service absolute rubbish.
I have been with them for at least 20 years and this is how they start to repay loyal customers.
I have had new boilers every time from British gas and all insurance cover every house I have been in I have always used them.
this is unfortunately not the first time they have tried this on cancelling and moving my service for the boiler.
it will soon be that far along they will have a year's worth of money and no service.
time to start to look at alternative service plans and other gas boiler fitters like boxt who are over £1000 cheaper and provide the same service and guarantees.
very unhappy and disgruntled for the service not being provided for what I pay for.