All reviews of Sue Mayer
Review about: Secret Gardening Club
Plants
I used to recommend this company but not now. I pre-orderd plants in November and February for delivery in May. I discovered in late May that the plants were not available from the nursery they were using. I had an email telling me this and offering a voucher, make a new order from the available plants on their website or a refund. I asked for a refund. In fact I have asked for a refund in three emails. No refund received so I sent a message via their website and gave all the details. I did not expect a standard reply two days later telling me the same as the original email! I have replied again but I am not holding my breath.
Meanwhile the November order is over the 180 days in which I could claim through PayPal.
This company has no respect for customers.