All reviews of Sushila Surendra

  • Review about: Van Meuwen

  • Ordering

    Service

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    Delivery

    Would buy here again
    Overall

    Don't buy from this comapny

    We received 9 tomato plants about 5 days ago and they were unpacked immediately and watered. I was very disappointed with the quality of the plants. The Beefmaster plants were withered and looked scorched. None of the plants looked healthy or as if they have been hardened off fully but the Beefmaster was the worst. I sent them photos of the withered plants and asked for a replacement of the Beefmaster but they responded today after 5 days and acknowledged that though the plants didn't look good they couldn't replace them. They said they would recover after watering. There was no mention of a refund either.
    I had also bought plants to be delivered to my daughter and she was also unhappy with her plants. Any decent company will replace the plants or offer a refund after receiving photos of withered /scorched plants.
    Will never buy from them again.

    Sent for Bizzie lizzie and begonias in May. B. Lizzies arrived all dead and in bits. Took photos and emailed with photos asking to be replaced or refund.
    Standard reply stating customer service would reply within 7/11 days. Still waiting for reply. Not good enough having taken payment for rubbish plants. Won't be using this fiim again.