All reviews of Suzanne Thompson

  • Review about: Waitrose Florist

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day flower delivery

    I recently ordered flowers for next day delivery and I was really let down by the service I got. I received an email on the scheduled delivery day saying they couldn't deliver the flowers that day. It was so annoying because I had picked next day delivery for a reason. It's not right to advertise next day delivery if they can't actually deliver on time. I was expecting better, especially from such a well-known company like John Lewis. I hope they sort out their delivery service so they don't upset other customers like me in the future.