All reviews of Svetlana Hilton

  • Review about: F. Hinds Jewellers

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Battery changing

    I had been using F.Hinds for years. Having service life battery changing. This time I had very horrible experience. I did give 3 watches. They did not put in a system 3 watch which was my son watch, Tottenham supporter watch. The manager of Crawley shop Nicole was extremely rude as well as sale assistant Dorota G.. I described the watch by saying Tottenham supporter black watch. She could not find. Advising the watch is not in a store. I asked to call a person whom was taking my watches on Saturday they refused to do. I found the pic of the watch on my camera, then they found the watch. Saying they do not know how Tottenham support watch looking like. And saying I had described it wrong. Sorry what about to spend 2 min and google or do anything to provide the best customer survive. On a first place the shop assistant did not put in a system 3 watch. Then they just say the watch not in a store. Without even properly looking. They should not work in a customer service with the attitude they provide to customers. I would never ever use this store. I do not know whom put such a rude person as a manager too.