All reviews of T. Harris

  • Review about: Ella James

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed order, poor customer service, no refund

    My time dealing with this company has been a nightmare. I ordered something more than a month ago and still haven't got it. When I got in touch with customer service to ask about the delay, they were so unhelpful and didn't seem to care. They wouldn't even give me my money back, even though they hadn't held up their side of the deal. The fact that they don't bother to keep customers updated and don't care about satisfaction is shocking. I would suggest that anyone thinking about buying from here should find somewhere else that's more trustworthy and reliable.


  • Review about: Debenhams

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty order process, delayed refund

    I had a bit of a mare with this online shop I always used to trust. Spent ages trying to sort out my order drama, and when I finally got a refund, it was only half of what I'd shelled out, plus they stung me for next day delivery. What a faff! But credit where it's due, big up Asha for sorting it out in the end.