All reviews of Thomas Ziemann
Review about: Fantastic Services
Pest control
Highly professional, thorough, and friendly service.
Review about: Fantastic Services
Yearly membership
Whatever you do, do not join or support their membership program, or anything they have that asks for regular payment. They will not remind you in any way and the money will disappear from your account, with no chance of refund. Terrible business practice.
Dear Thomas,
Thank you so much for allowing us to get in touch with you and discuss the situation. We completely realize what an impression you were left under and would like to apologize once again as it was never our intention to cause that.
We are so happy to have been able to provide you with the Customer Care that you deserve and find a fair solution to the situation.
We highly appreciate all of your feedback as well. As a customer-oriented company, we always work on making our services better for all of our customers, and your feedback is what helps us achieve that goal of ours.
We always remain at your disposal.
Kind regards,
Fantastic ServicesFantastic Services have refunded the money in full and rectified the situation. They have been very helpful and the actual work they do was always top-notch. I am glad they helped me with this customer service issue. I cannot update or remove the review but I would if I could.
Dear Thomas,
Thank you for booking with us and writing such good words.
It is always good to know when you are doing the things right!
Hope you will continue to use our services in the future.
All the best,
Fantastic Services