All reviews of Tiffany Lee
Review about: Alamo
Unpleasant experience at the rental car office
I had a terrible time at the rental car office in London Heathrow. We were left waiting outside with all our luggage for an hour, no chance to even sit down, even though we had a 2-year-old and elderly family members with us. The car we had reserved wasn't there, and we were offered smaller options that wouldn't work for our luggage and child seat. Finally, a bigger car showed up, but they wanted to charge us an extra 3000 GBP for just 10 days on top of what we had already paid. The car was dirty and in bad shape, obviously not cleaned from the last rental. All in all, it was a really awful experience.