All reviews of Toby Mitchell
Review about: ParcelCompare
International parcel delivery
I recently used a parcel delivery service with this company to send a parcel internationally. I gave them the correct weight and dimensions of the package, booked UPS delivery on their site, and paid the delivery charges as required. However, 10 days later, a large amount of money was unexpectedly taken from my account without warning. When I asked about it, they said the dimensions I provided were wrong. I asked for proof of the error, but they wanted me to provide evidence, which seemed unfair because who takes photos of their parcel before sending it? I had problems with their lack of clear information and communication throughout the whole process. I strongly recommend not using this service. It took me more than a month of persistent chasing with both UPS and the company, but I eventually got a refund for the extra money they took.