All reviews of Tom Williamson
Review about: Mirafit
Kettlebell
The ordering process on the Mirafit website was horrible - pages were slow to load and the site often crashed. Some functionality is totally broken e.g. some buttons don't work.
When I finally did make my order, the link I was sent to track it didn't work. I had to email in to get the information I needed.
I tried to give feedback on my experience to the company's Head of Marketing, Daisy Kingham, but she was uninterested, rude and dismissive.
Based on my experience, I would recommend avoiding Mirafit.Hey Barry. Thanks for reaching out and the friendly reply. Daisy also got in touch and was very helpful so I'm happy to remove the review or edit it (although I can't see how - maybe you could help?). Great to hear you've updated your website. As for putting things right, I wouldn't say no to a discount on my next kettlebell ;) Kind regards, Tom/Chris
Hello Tom,
Thank you for getting in touch. I'm sorry to hear you feel you had a difficult experience dealing with us. Our website was undergoing some maintenance last week but everything should be back up and running at top speed now with no issues or problems.
Is there anything we can do to put this right for you?
Kind regards,
Barry - Customer Service Manager