All reviews of Vanessa Davis
Review about: Jura Watches
Dissatisfaction with extra discount offer after placing a review
I got a response from the company after I left a review about their customer service which disappointed me. It was annoying that I had to leave a bad review just to get offered a discount. I wondered why they couldn't have offered it earlier. I tried to negotiate for a 12% discount but they ended up saying no. This whole situation showed me that their system is quite limited and their customer service isn't very flexible. Even though I eventually got a refund, I was left feeling unhappy about the whole experience and it's made me think twice about buying from them again.