All reviews of W. Campbell
Review about: Goodwin Smith
Boots
I recently bought a pair of boots online, but they didn't fit right. When I tried to swap them using their online system, I had a lot of problems. Not only did the swap system not work properly, but there wasn't even a phone number for customer support. Their live chat option was also not working, which made me suspicious. I decided to send an email, and even though I got a reply saying I'd hear back in 5 days, the message had a bit of an unfriendly tone. I was told not to email again or I'd be moved to the back of the line. This lack of good communication and customer service left me feeling really frustrated and unhappy.