Goodwin Smith - Overall Rating based on 21 reviews

81% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-01
Redshoe slippers
I've bought quite a few pairs of Redshoe slippers over the years, for myself and as presents...Read on
M. Hunter

Most relevant negative review

  2024-05-19
Wrong shoes sent
They really messed up my order and sent me the wrong shoes. When I got in touch with customer ser...Read on
Leo

Review with most votes

  2021-04-14
SHOES
Hi, Hope you are well, I received my parcel and everything was fine, I needed to return th...Read on
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Reviews (21)

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    Redshoe slippers

    I've bought quite a few pairs of Redshoe slippers over the years, for myself and as presents for others. I've always been impressed by the quality of these slippers. You might come across cheaper ones, but you definitely won't get the same level of comfort, warmth, and durability that the Redshoe slippers provide. In my opinion, they've lasted three times longer than other slippers I've tested, so they're really worth the investment. I also had a good experience with customer service recently, which has made me trust this brand even more. I really recommend giving these slippers a go.


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    New shoes

    These shoes are great. I always trust this company, I've bought loads of shoes from them over the years and never had any problems. Everything from payment to delivery is really easy, so I'll definitely keep using them. Good job.


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    Practical boots and slippers purchase

    I recently bought a couple of practical boots and a pair of slippers from this company when they were on sale. The discounts were amazing, and the quality of the products really impressed me. The boots were beautifully crafted and they even came in an eco-friendly box with a boot bag, which added a touch of luxury to the whole experience. My husband particularly liked one pair of boots so much that he said they were too good to just wear for dog walking. The other pair was more budget-friendly and great for outdoor activities with our dogs, especially in cold and wet weather. I also grabbed a pair of slippers as a gift for a friend, based on my positive past experience with Redfoot sheepskin slippers. Overall, I'm really happy with my purchases and will definitely think about making more orders from this company in the future.


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    Wrong shoes sent

    They really messed up my order and sent me the wrong shoes. When I got in touch with customer service, they didn't really believe me and made me go through the whole returns process. And to top it off, they told me it might take up to 14 days to get my money back. To make things even worse, the shoes I originally wanted were all sold out.


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    Slippers replacement

    I've been a loyal customer of this company for ages and once again, they've come through for me. I bought a pair of slippers from them a few years ago, and after wearing them regularly for so long, it was time for a new pair. So, I went back to them for a replacement, and they didn't let me down. The service was fantastic, the product quality was excellent, and the design was stylish and comfy. And all at a fair price - what more could you want, eh?


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    Fantasic boots

    I was chuffed when my new boots arrived, they're proper comfy and stylish. It's like walking on clouds when I wear them. They go well with all my outfits so I'm excited to show them off at school!


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    Lovely Boots, Tight Fit

    I ordered these boots which were really nice, but unfortunately they were a bit too tight for my feet. When I decided to send them back, things started to become a bit frustrating. I followed their instructions and used their label for the return, only to find out they were planning to deduct some money from my refund. It didn't make sense to me, and to make matters worse, they also deducted even more money to cover the original delivery charge! It doesn't seem right, does it? The cost of the return exceeded the delivery cost. It's all very confusing. I've never encountered this problem with other brands like Redfoot, where returns are quick and less costly. I am considering not shopping here again due to this experience.


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    Men's shoes purchase

    I bought some men's shoes recently and I have to say I was really impressed with how good they were. They were top quality and even better than I thought they'd be. And the best thing was, they didn't cost me much at all. I couldn't believe what a bargain they were. I'm so happy with how good they are for the price that I'll definitely be telling all my family and mates about them. I might even shout about them to everyone I know! Thanks for selling such a brilliant product.


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    Perfect slippers for cold feet

    I was so excited when I found these slippers because I always have freezing cold feet, especially when I'm relaxing and watching TV. They are super comfy, cozy, and have really helped keep my feet nice and warm. I just wish I had come across them earlier! They're really well-made and definitely worth investing in if you have the same problem with cold feet as me.


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    New slippers

    I absolutely love my new slippers! They're my 2nd pair and they are incredibly comfy. My first pair lasted me ages and they were great, but these ones are even better. They're so snug and warm, I practically live in them now.


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    Sandals

    I've just bought these new sandals and they're absolutely fantastic! They're really comfortable and look so stylish. I was a bit unsure at first because they were much cheaper than other brands, but they're actually great quality. I might even treat myself to another pair soon because I'm just loving them. The only thing I can fault is that they don't do half sizes. But all in all, I'm really pleased with my purchase and will definitely shop with them again.


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    Two pairs of high-quality shoes

    I bought two pairs of shoes recently and I have to say, the quality is absolutely fantastic. The price I got them for was really good value for money. However, I did have a little issue with my first order because the size was too small. Luckily, the customer service team sorted out my refund quickly and I managed to order the right size without any problems. Even though I didn't get a confirmation after reordering, the shoes still arrived quickly. One thing I would suggest is for the brand to think about adding half sizes, as that would have been better for my personal fit.


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    Slippers, spot on fit

    I bought a pair of slippers from this company not long ago and I have to admit, I was really pleased with the whole experience. The delivery was fast and they kept me up to date throughout the process, which was great. It kind of felt like they cared about me as a person, not just a customer. That really made a difference when I was buying them.

    The slippers are brilliant too - they fit perfectly in terms of size and width. They're a bit different from other slippers out there and I really like the unique style they add to my loungewear collection.


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    Ankle boots purchase

    I recently bought a pair of nice ankle boots, expecting them to arrive the next day after paying extra for delivery. But 48 hours later, no boots. The company used Yodel for delivery, which just made me more frustrated. When I tried to cancel my order, I got an automated reply saying it could take up to 5 working days to hear back. This just shows they're not very efficient or concerned about customer satisfaction. It seems like they care more about making money than giving good service. I definitely won't be recommending them any time soon.


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    Wedding shoes

    I ordered some wedding shoes for next day delivery, but unfortunately, I received the wrong size. I've been trying to get a refund for 2 weeks now, but I'm still having no luck. The communication has been poor and there have been unnecessary delays. I won't be recommending this service to anyone.


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    My third pair of slipper boots

    I've just got my hands on a new pair of slipper boots, and honestly they are so comfy and warm. Even though my old pair is still in great condition, when I came across these ones on sale in the exact size, colour and style I wanted, I just couldn't pass them up. They're ideal for keeping my toes warm during these chilly winter months.


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    Tan ankle boots purchase

    I would definitely recommend these ankle boots! I bought them online and they were a reasonable price. They arrived earlier than expected, packaged securely and in excellent condition. The boots are really high quality and super comfortable to wear. I couldn't be happier with my purchase.


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    My new shoes

    Oh my gosh, these shoes are absolutely amazing! They're just perfect, honestly. I ordered them online and it was so easy, I didn't even have to think about it too much. They arrived really quickly, even faster than I thought they would, and they look exactly like they did on the website. They're genuinely made of leather, not that fake material. And guess what, they were much cheaper than similar shoes. I'm thrilled with them, I can't wait to show them off at school!


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    Holiday shoes purchase

    I ordered a pair of shoes for my holiday in Spain, but they got held up by customs for 2 months. Thankfully, Tim and Sarah from customer service stayed in touch and assisted me until I finally got my hands on the shoes. The quality of the shoes was excellent, well worth the wait.


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    Boots

    I recently bought a pair of boots online, but they didn't fit right. When I tried to swap them using their online system, I had a lot of problems. Not only did the swap system not work properly, but there wasn't even a phone number for customer support. Their live chat option was also not working, which made me suspicious. I decided to send an email, and even though I got a reply saying I'd hear back in 5 days, the message had a bit of an unfriendly tone. I was told not to email again or I'd be moved to the back of the line. This lack of good communication and customer service left me feeling really frustrated and unhappy.