All reviews of Will Barber
Review about: Charles Bentley
3 burner BBQ
Arrived quickly but the quality of the items wasn’t what I hoped for and instructions were terrible. In the end the door didn’t fit the frame so it couldn’t be put together. There no call centre and no live chat, pretty much no customer services unless you want to wait 5 days for someone to help you out. I lost patience with them so ordered a refund which took 3 weeks. Don’t be fooled by what you see on their website.
Good afternoon - I am sorry to hear of the issues you have had, we do have a live chat on our website and a customer service contact number. There are not always agents available on the chat, but it sends an email to our team in which gets picked up by the team almost instantly.
Kind regards CBCS.