All reviews of Yasmine Fox
Review about: Abbott Lyon
Clover letter necklace
I got a clover letter necklace for a Christmas present, but it broke after only 2 months. The letters came off, which was disappointing as it was sentimental to me. Luckily, the customer service team was really helpful and understanding. They said they would replace the necklace, and after a month, the new one arrived. However, the same thing happened again after another 2 months. I got in touch with customer service again, feeling frustrated that the glued products didn't last long. The team were great once more, offering me store credit so I could pick a different necklace. I've chosen a different one now and I can't wait for it to arrive. Overall, the customer service team did a great job. They were quick to respond, empathetic, and did their best to fix the issue.