All reviews of Yvette Button
Review about: Miscota
Dog crate
DO NOT BUY FROM THIS COMPANY!!!
I have never left a review before for a company but felt I had too in this instance as I feel I have quite literally been robbed.
I ordered a dog crate which showed as one in stock. I was then told it was out of stock. Miraculously it was suddenly shipped the next day on a Royal Mail 48 hour courier service. It took nearly two weeks to arrive and upon arrival it was a completely different dog crate to the picture on the website. I contacted customer services who advised me that the correct item had been sent. I explained maybe twenty times that the picture is wrong and I was under the impression I was buying the crate in the picture. They said that pictures are just for reference and they had sent me the correct crate. They have point blank refused to help me or pay for any return postage or refund my original postage. I have since read reviews for this website and see that I am one of many people! Save yourself the heartache and do not buy from this company. They have blatantly broken the Consumer Rights Act and refuse to assist. There is no phone number and the Customer Service may as well be a robot. I am gutted to say the least.