Miscota Reviews
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Dog food purchase
At first, I wasn't too sure about buying from Miscota because of some bad reviews, but I had no choice as my dog's special food can only be found there. When I placed my order, I had to wait 2 weeks without any updates, so I decided to get in touch with Miscota. They quickly explained that there was a delay with one of the food bags. I chose to go ahead with the delivery of the rest of the food. To my surprise, it only took about a week for the delivery to arrive, which I thought was pretty quick. Even though I am still waiting for a refund for an item that was cancelled, Miscota got back to me promptly with the refund code and told me when I should receive it. Overall, my experience with Miscota was good, and if the new food brand I found in the UK doesn't work out, I will keep ordering from Miscota in Spain. It's worth mentioning that the delivery charge was a bit high, so it's important to think about the weight of the parcel and customs issues after Brexit. I suggest ordering larger amounts in advance to deal with this. The food came in good condition with no damage.
Pet supplies purchased from Miscota
I've been a loyal customer of Miscota for ages, and I've got to say, their prices are really good for the quality you get with their pet supplies. I love that they've got such a wide variety of products that aren't easy to find here in my country. Paying through PayPal is handy, and I always get a tracking number for my orders. It usually takes about 3 weeks for my shipments to arrive in Australia, which is fine by me. All in all, I would definitely recommend Miscota to anyone in need of top-notch pet supplies.
Delayed order assistance
I had a bit of a delay with my order, but the customer service team handled it really well. They let me know about the delay straight away and gave me a few options to make sure my order would still go through. I chose to wait for my items and they kept me updated on how things were going, which I thought was great. Now my order has been sent out and is on its way to me. I'm really impressed with how helpful they were and I'll definitely be coming back for more orders in the future. Thanks for your fantastic service.
Quick Pet Supplies Purchase
I recently bought some pet supplies from this website, and I have to say, even though there was a little issue with the delivery, their team handled it really well. They got back to me quickly and professionally about the delay, which I really appreciated. They took the time to let me know what was going on and say sorry for the inconvenience. I replied to their email, and once again, they were great in their response. It's clear that they care about their customers and aim to give top-notch customer service.
Out-of-stock product notification
I had a really good experience with buying stuff from this shop. They let me know straight away when one thing I ordered wasn't available and fixed it really quickly. The customer service team were great, they got back to me quickly and sorted out all my questions. Everything I ordered turned up in perfect condition.
Hydrating cat food
My cat Zini really adores the hydrating cat food from Miscota. It's the Purina Gourmet Crystal Soup that comes in a packet with lots of liquid, great for keeping my kitty hydrated since she isn't a big water drinker. The service I received from Miscota was excellent, they were quick and efficient. I had a question about something on my end, and they responded promptly and sorted it out for me.
Monthly cat food purchase
I'm a regular customer at Miscota and I always buy monthly cans of food for my three fluffy pets. But, on my last order, I had a problem that needed sorting out right away. The customer service team at Miscota were really quick to help me out and they kept me updated throughout the whole process. I'm really grateful for their hard work and how smoothly they dealt with my issue. I'd definitely recommend Miscota to anyone looking for great customer service!
Quick delivery, excellent customer service
I'm really impressed with this company! My order got here really quickly and the customer service team were fantastic. I dropped them an email and they got back to me the following day with a really positive outcome. I'm definitely going to be a returning customer, everything is really excellent. The prices are reasonable too, I honestly can't fault anything. I highly recommend them, you'll be very pleased. I give them 5 stars all the way!
Dog food delivery
Hey everyone! I just wanted to let you know about my experience ordering my dog's food from this website. I placed my order online and it was really straightforward. I was a little bit concerned about when it would turn up, but it actually arrived earlier than I thought! And you know what? The food was all fine, no problems at all. I was really pleased with it and would definitely suggest it to anyone needing their pet's food delivered.
Schesir cat soup order
My cat Mimmi loves Schesir cat soup and it's been hard to find in the UK. I decided to order a small amount from Miscota to try it out, and I was pleasantly surprised by the fast delivery and tracking service. It only took 10 days to arrive, and I could easily follow its journey. I'll definitely be ordering more next time. I highly recommend this company, 10/10 from me! A content cat means a content owner.
Delayed delivery
I bought something from this company not long ago and I have to say, I was pretty let down by the service I got. I was told that my order would take up to two weeks to arrive, which was longer than I was hoping for. When I tried to get some answers from customer service, they were not at all helpful. It seemed like they didn't really care about my concerns. Dealing with a company that doesn't seem to care about making customers happy is really irritating.
Pet products at great prices
I really enjoy shopping at that store because they have everything I need for my pets and the prices are really great. I also love that they always have discounts and throw in free gifts as well!
Made an order, made a mistake
I felt a bit silly because I ordered the wrong thing, but Miscota were really nice and helped me get my money back. They are good people and very helpful!
Urgent pet food purchase
I was in a bit of a pickle as my pet needed some specific food that I couldn't find in my country. So, I decided to give Miscota a go. They said it would take around 2 weeks for the stuff to arrive, so I placed my order on 12th May. The goodies showed up on 24th May, and they were all in top-notch condition. But, I can't help but wish they had a cheaper delivery option. The delivery charge was nearly double the cost of the products, which made it pretty pricey for me.
Although, I was happy with how everything looked when it got here. On another note, I wasn't too chuffed with how long they took to get back to me when I had some questions. I reached out on 11th May, but only got satisfactory answers on 17th May - by then, I'd already made my mind up on what to get. It would have been much handier to get quick responses before I placed my order.Delayed stock issue
I had a little problem with the pet food I bought, but they got in touch straight away to sort it out. It's nice to see a company caring about their customers, unlike some others who don't bother to keep you informed and leave you waiting for ages without your order or an explanation.
Dog toys and treats
I bought some really cool toys and treats for my dog, but the delivery company in Portugal is just awful! They couldn't even locate the correct address and completely ignored my emails with a map and picture attached. Miscota was so slow at getting back to me as well, but they keep bombarding me with tons of offers. I can't wait to receive my refund and definitely won't be using them again!
Cat food order
I made a mistake ordering cat food from this website for delivery to the USA, and it was a disaster. The package got confiscated by Customs because of some missing documents, and the company wouldn't own up to it. Their customer service was no help, saying they're not responsible for customs problems. I wasted over $100 on cat food I never got, and to make it worse, the delivery fee from Spain cost more than the food itself. It was a frustrating and expensive ordeal that I won't go through again.
Two bags of pet food
I am really let down by the service from this company. I've been a loyal customer for years and this is the first time I've seen such incompetence. My latest order arrived with only one bag of pet food, no packaging or note about the missing bag. When I got in touch with customer service, they asked for impossible evidence of the missing item. It took a lot of effort and annoyance, but eventually, they sorted it out and refunded me for the missing goods.
Felix dry food and Gourmet wet food with rabbit
I've ordered cat food from Miscota twice now, getting Felix dry food and Gourmet wet food with rabbit. Everything went smoothly both times, no problems at all. The food quality was top-notch and my cats really enjoyed it. The delivery took a little longer than I expected, coming after 8 days, but these products aren't easy to find in the UK so I didn't mind the wait. The shipping cost was based on the weight of my order, so I paid £17 for £25 worth of food. It was a tad expensive, but it made sense considering the circumstances. Just a heads up, there's an extra £1 charge for using PayPal, but you do get that added PayPal buyer protection in case anything goes wrong.
Review with most votes
Dog food
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