All reviews of Z. Davis
Review about: Serenata Flowers
Condolence flowers arrived damaged
I felt really let down when the flowers I ordered for my friend's Mum's funeral arrived damaged the day after the funeral. The whole idea was to bring some cheer during a tough time, but instead, we were left feeling disappointed and frustrated. I got in touch with their Customer Service team and they offered me a choice of 30% off or a replacement bouquet to be sent out the next day. Unfortunately, there was a technical problem and the replacement bouquet didn't make it on time as promised. It ended up being delivered a day late, causing even more confusion and delay. I had expected better from this service, and I have to say, I was quite disappointed with how it all turned out.