All reviews of Z. Marshall

  • Review about: Peacocks

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trousers and shirt

    I've had such a terrible experience with this online company's customer service. It took them a whole two weeks and four emails before they even bothered to respond to me asking about a missing refund. And when they did reply, they said the item wasn't eligible for a refund, even though there was nothing about that on the item listing. It's been another week since then and I still haven't heard anything about the return. It's really disappointing because I used to be a loyal customer when they had a physical store in my town, but now their online service has left me feeling really frustrated.