Peacocks Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
satisfactory experience shopping from Ora
I needed to get some trending fashion sneakers and clothing for an outing. I actually wanted some designer outfit. So I went online in search of a store I could trust to buy from. After going through all the options, I was given. I decided to shop from Peacocks. I placed an order for a sneaker, polo, and shorts. Within 48 hours, it was delivered to me and it was exactly what I wanted. The quality was impressive and the price was quite affordable. I am satisfied with Peacocks products and will shop with them again whenever I need any of the products that they sell. I recommend Peacocks to anyone looking to buy quality fashion wear and accessories.
Jeans and T-shirts
I was a bit worried when I ordered my jeans and T-shirts online because some people said bad things about it, but after 4 days everything arrived and it was all great! The clothes were exactly how I expected them to be – comfy, stylish, and the right size. I saw that some people had trouble returning items, but luckily I didn't have to do that. The only thing that wasn't good was the delivery guy left my package outside and didn't even wait for the door to be opened. Not really Peacocks' fault, but still not great. I would definitely shop here again, though.
Shoes and blouse
Oh my gosh, I just can't deal with the negative comments! So, my order arrived surprisingly fast and the shoes were adorable, but the blouse was way too big for me. It's all good though because I used PayPal and managed to return it to the Manchester store. I ended up getting this really cute sweatshirt instead, which I love. The staff at the store were incredibly quick and helpful, I couldn't have asked for a better experience!
Zip-up crop top purchase
I bought a zip-up crop top for the gym online but it didn't fit me properly. I went to the store to return it but they said they couldn't because it was considered lingerie. However, on the returns form, there were options to explain why the item was being returned. Nowhere during the online purchase did it say that the item was non-returnable. If I had known, I wouldn't have bothered buying it. The customer service was pretty bad overall, so I won't be shopping there again.
Click and collect order
I made a click and collect order from this store, and honestly, I'm really let down by the service. It's been more than a week since I placed my order, and I'm still waiting for it to be ready for collection. It's just not on, especially when other stores like New Look and Matalan can get orders ready in just 3 working days. If this is the level of service they give, I won't be shopping at this store again.
Blue tee-shirt wrong colour received
I popped into Peacocks the other day to grab a nice blue tee-shirt, but can you believe it, I got home and found out they'd given me a black one by mistake! So frustrating! I rang up customer service hoping they'd sort it out sharpish, but they were useless - just said I had to trot all the way back to the store for a refund. What a pain, what a waste of time!
Delayed order, missing address
I bought something online not long ago and I've been really let down by the way they've treated me. It's been more than six weeks since I ordered it and it still hasn't turned up. When I got in touch with customer services, they told me that there was a problem with the address I gave them, which was my fault. But even though they admitted that, they still haven't given me a refund or sent a new one out. I think this kind of service is just not on, and now I'm feeling annoyed and like I've been left out of pocket.
Bought stuff
I've just read some reviews and it looks like this shop is terrible! I'm still waiting to get my money back from March when I returned items that cost £57. It's really frustrating and I won't give up until I get it back. Maybe we should all report this awful service to Watchdog. I'm so angry! 😡
Trousers and shirt
I've had such a terrible experience with this online company's customer service. It took them a whole two weeks and four emails before they even bothered to respond to me asking about a missing refund. And when they did reply, they said the item wasn't eligible for a refund, even though there was nothing about that on the item listing. It's been another week since then and I still haven't heard anything about the return. It's really disappointing because I used to be a loyal customer when they had a physical store in my town, but now their online service has left me feeling really frustrated.
Oversized trousers
I recently bought a pair of trousers online, thinking they would fit perfectly. Sadly, they turned out to be too big for me. I thought about going to the shop to swap them for the right size, but they didn't have it in stock. Since I used PayPal to pay, I couldn't get a refund. I looked around the shop but couldn't find anything except for some crop trousers that were too long for me. When I asked about a credit note, they refused. I ended up having to send my parcel back through Royal Mail and pay for the postage, which was quite inconvenient. Overall, my experience was disappointing, and I don't think I'll be shopping here again.
Hoodie purchase
I bought three hoodies from this shop not long ago. I got them in black, striped, and pale green. But, after just three washes (and no tumble drying), I saw a lot of pilling on all three of them. It's a shame really, I was hoping for better quality from this store. The material hasn't lasted well and the value for money just isn't there. I'm now unsure about buying clothes from this shop again in case I have the same problem with other items.
Clothing items
I recently bought some clothes from this shop. Unfortunately, my experience wasn't very good. They didn't give me the discount I should have got, even though I tried to sort it out by email several times. It was disappointing to not hear back from their customer service team. This will be my first and last order from them, as the poor customer service really put me off. Also, I had to pay to send the items back through Royal Mail. It seems like I'm not the only one having problems with this shop, judging by other reviews.
Online order
I had a terrible time shopping on their website. Despite being nice on the phone, they didn't respond well to my emails. I had to reach out twice as my order didn't arrive for two weeks. My address was wrong on the order, so I had to call to fix it. Even though they corrected it a week ago, my order is still missing. They told me a week ago that they passed it to the delivery partner, but I still haven't heard anything. This is the worst online shopping I've ever done. It's surprising how they can keep customers waiting without updating us. I recommend sticking to shopping in-store and avoiding the website.
Stained sweatshirt purchase
The sweatshirt I ordered from here arrived stained which was really disappointing. It was meant to be a birthday gift for a child, so it was even more upsetting when it turned up like that. I had to go through the hassle of sending it back, and on top of that, they charged me over £5 for the return shipping, even though it wasn't my fault the item was damaged. What's worse, no one from customer service even bothered to reply to my emails about the issue. This isn't the first time I've had problems with this company, so I won't be buying from them again for sure.
Review with most votes
satisfactory experience shoppi
Read on