All reviews of Zachary Mason
Review about: BudgetAir
Last-minute flight cancellation and refund issues
I had a terrible experience with Budget Air. I booked flights from Canada to Bali well in advance, but a few weeks before my trip, they told me one of my short domestic flights in Canada was cancelled. This particular flight was run by a big airline with lots of daily trips on that route. They first suggested a different option, but then took it back, leaving me in a panic just before the busy travel season. In the end, I had to settle for a refund, which wasn't great because it was last minute and cost me more to book new flights.