All reviews of Zak
Review about: Autodoc
variety of oil filters and brake pads
I have used Autodoc on a few occasions, the prices and quality of parts are very competitive and high standards, which draws me to them. However there automated web chat is 0 to average, feels like you talking to a computer with limited responses. They promise a lot but deliver very little on the customer service front in answering queries. I have placed an order on the 22nd of June and now 13th July I am no better off. The status shows awaiting collection from currier for over a week. There commitment to service is close to nothing. I really don't understand how they see waiting for parts for almost 3 weeks is NOT acceptable. If they carry on with this and not to mention charge for delivery and not deliver on time, im afraid to say goodbye Autodoc as I think I will be using another supplier. The price may be a little more but the delivery is on time