All reviews of Zeeshan mahmood
Review about: Regus
❌ Avoid Regus – They’re Withholding My Deposit for 4+ Months
I had an office with Regus at Jhumat House, Barking (Office 210) under my business Black Horse Care Limited. I ended my agreement over four months ago, and to this day, they still have not refunded my security deposit, despite their own 30-day return policy.
I've emailed and chased them multiple times. Only after I posted a public review did they respond, and now claim they "can't locate my account" — despite me providing all relevant details. This is completely unacceptable and feels like a deliberate delay tactic.
Their customer service is disorganized, and it appears Regus does this often — based on the many similar complaints online.
If you're a small business, think twice before trusting Regus with your money. Their behavior has been unprofessional and irresponsible.
I will be pursuing this further through formal complaints and legal action if my deposit is not returned immediately.