Regus Reviews

: 24

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63% Would buy here again

Most relevant positive review

  2024-05-21
Small office rental
The team at the office I rented from were really helpful and always willing to go the extra mile ...Read on
samuel

Most relevant negative review

  2024-03-30
Virtual office service
The virtual office service I signed up for turned out to be a real letdown. I was told all about ...Read on
michael

Review with most votes

  2022-04-16
Office space
I so much love the services Regus offers. As a remote worker, working from home but due to the pr...Read on
David

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    Office lease

    I've just got a new office space on a lease, and it's been all positive so far. The people running the office, the manager and receptionist, have been really nice and professional since day one. They've made sure I feel right at home and comfortable in the workspace. We had a bit of a delay getting our office furniture, but the manager was open about it and provided temporary furniture until it all got sorted out. The location is handy, and the vibe is friendly, which makes it a great place to work. I'm happy with the lease and would definitely think about renewing if things stay the same. I've even recommended this office space to others because of how good my experience has been. The pricing was lower than I anticipated, so it's really good value for what you get. The online portal is easy to use, but if I ever needed help, the staff were there to assist straight away.


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    Office space

    I so much love the services Regus offers. As a remote worker, working from home but due to the project I was handling, there was need to hire extra hands so to beat the timeline for submission. My house then wasn't convenient for all to gather. Rather, I needed a temporary office space so we all can use for a few days or a week. I didn't know how easy that was to be especially considering not ending up with scammers but fortunate for me and us, Regus had the solution for the problem. Office space that was a perfect fit for me and my team was available via Refus, we agreed on terms for 5 days which was later extended to one week due to work volume. Regus is doing just amazing work in meeting people's needs.


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    Cozy work environment

    This place is amazing. It's so modern and spacious, and it just feels really welcoming when you come in. The location is spot on, with a subway station close by for easy access. The team here is brilliant - they're always so friendly and ready to help with anything you might need. Whether you've got a question about the facilities or a problem with your workspace, they're there to lend a hand. Overall, I can't praise this place highly enough for anyone in need of a cosy and efficient work environment.


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    Small office rental

    The team at the office I rented from were really helpful and always willing to go the extra mile to help with any special requests I had. The office was spacious, modern, and had a clean and professional atmosphere. The facilities were top-notch, with a fully stocked kitchenette and an amazing espresso machine that made the best coffee I've ever had. The location was convenient with easy access, and the parking was hassle-free. Overall, my experience was fantastic, and I would definitely recommend this office to others.


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    Office rental experience

    The office rental experience was pretty good, no major issues to speak of really. However, there are a couple of areas that could do with some improvement. Firstly, it would have been really helpful if they had mentioned the high cleaning costs upfront, rather than hiding them away in the small print. It was a bit of a shock to us and seemed a bit over the top. Also, the invoices weren't very clear, and we ended up realising that we were being charged too much for our coffee and tea. It would have been nice to have a better introduction to the portal and how to use it. For instance, we didn't know that we could book a public meeting room for free, and some guidance on how to do that would have been great.


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    Premium office experience, exceptional service, continuous use.

    I have to say, I'm really impressed with the office experience this company has provided. From the moment I first got in touch with one of their reps to using their top-notch facilities on a regular basis, everything has been absolutely fantastic. The support I've received from my building manager, Andrea, has been exceptional. She really does go the extra mile and acts like a true business partner.


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    Virtual office rental

    My time at this place has been really great. The staff are so helpful, quick, and flexible. The atmosphere is nice and makes it easy to get work done. I've been using the virtual office rental services for a few months and I'm really happy with the service I've been getting. The staff make sure everything goes smoothly so I can concentrate on my work without any interruptions. I like how they pay attention to the little things and are always one step ahead.


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    Awesome place

    This place is absolutely amazing! The location is perfect, I mean seriously spot on. The office space is just the right size, not too big, not too small, just perfect. The building is top-notch, really fancy and all. It's just a fantastic spot to be in, you know? The management team here keeps everything super organised, which is excellent because who wants chaos, right? And the other people working here are really friendly, like everyone is just so nice.


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    Co-working space review

    My time at this co-working space has been pretty good. The place is in a great spot and the prices are reasonable. Though I was a bit let down by not being told about extra charges. Finding out I had to pay for coffee was a bit annoying. But on the positive side, parking is easy and having ice machines around is a nice bonus. The staff at the front desk were really helpful and gave top-notch customer service.


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    Helpful staff, quiet office, professional environment

    I have to say, the staff at this place were really helpful while I was there. They made sure I had all I needed and were always quick to help. The office was all set up when I got there and was very peaceful, so I could concentrate on my work without any interruptions. Plus, the professional atmosphere really enhanced the whole experience, making me feel like I was in a good working environment.


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    Office space experience

    I've just got myself an office space and I can honestly say, I'm really pleased with it. The spot is great, it's nice and clean and the staff are all really helpful and friendly. I think this space will do wonders for my business.


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    Office rental experience

    I wasn't very happy with the office rental experience. They made lots of mistakes with the invoices and payments, and annoyingly, it always seemed to benefit the company. The facilities weren't great, with no proper kitchen and missing basics like coffee and tea. But, I had to stick with it as there weren't many other choices nearby. The staff were friendly, but it was clear that they were restricted by the company's rules and couldn't give the level of support I needed.


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    Office keys not working

    Janelle and Bret were absolutely amazing, so helpful and friendly! Our office keys weren't working properly, but they fixed the issue quickly. The maintenance person, on the other hand, was quite rude.


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    Cancelled agreement, frustrating customer service

    I signed up for this thing, but had to cancel it due to personal stuff. I tried cancelling through the app like they said, but there wasn't an option for that. When I called customer service, they told me I couldn't cancel and had to stick with it. Every time I called, they gave me different answers! It wasn't cool at all, mate.


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    Membership promises broken

    When I was considering joining as a member, the staff made all sorts of promises. But after I signed up, they were rude and unhelpful. They never had the meeting room available for the promised 2 hours each day, and there was always arguing over it. They even suggested I book it after midnight, which just wasn't on. Whenever I tried to use the room, it was already booked for the whole day. Then they had the nerve to tell me to use the lounge instead, even though that wasn't part of our agreement. The staff were awful and their behaviour was disgraceful.


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    Transition from virtual office to physical office

    My team has just moved from working online to having an actual office space. Even though the sales manager said they cancelled the booking for the old office, I'm still getting charged for it and the services I didn't even want. The system for paying invoices is a bit tricky to figure out, and neither the community manager nor I can access it to ask for a refund or point out the mistake. It's been 10 days now, and I don't know what else to do except share my story here to warn others.


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    Virtual office service

    The virtual office service I signed up for turned out to be a real letdown. I was told all about how flexible and convenient it would be, but it was anything but that. The agreements were confusing and the terms and conditions were a nightmare to understand. The customer service was just terrible. It felt like a struggle to get a clear answer or any help at all. I wish I had done my homework before signing up for this service. I just want to cancel everything and make sure others stay away from it.


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    Horrible experience

    I've had an absolutely awful experience with this company. I've been trying to resolve these issues for months now, but it feels like it's never-ending. The website made all these promises that they didn't keep, and I still haven't seen any solutions to my problems. I wouldn't recommend signing up online - it's best to go to the center in person and get everything written down. If you want a local phone number and address, make sure you've got that before you give them any money. Dealing with this company has been a complete nightmare.


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    Cozy and convenient office spaces

    I recently popped into a few office spaces in Bucharest and I must say, I found them to be quite cosy and comfortable overall. There were a couple of spots that didn't quite meet the expected standard, though. On the whole, it was a good experience and I really liked the effort that had gone into decorating the offices.


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