All reviews of ziv k

  • Review about: Smashinn

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tennis shoes

    Stay away from this store !!!

    I placed an order on 7.1.2022.
    Delivery was expected within 10 days.
    It is now 26.2.2020, the package got lost in transit.
    Tracking services says it's stuck at customs.
    I called customs, they don't recognize the tracking number at all.
    Smashinn response is wait, you'll get the package one day...

    I've two problems with their replay:

    1. It isn't my I responsibility to call customs or any other party along the supply chain and find out what's going on. It's Smashinn responsibility, but they refused to do so.

    2. From their standpoint I might as well wait forever. They refused to give an end date after which they’ll refund.