Smashinn - Overall Rating based on 32 reviews
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Quick delivery, damaged grip
The tennis racket came pretty quickly and was in good shape. My only problem is that it seems like it might have been sitting in the warehouse for a while because the plastic on the handle was really stuck and got a bit damaged when I took it off. Apart from that, all good.
Tennis racquet purchase
The tennis racket I bought was just like how they described it and it was what I was hoping for. The delivery took a little while, but all in all, I'm happy with what I got.
Return policy inconvenience
I recently had to send back a product to this company because it didn't fit, and I was really let down by their returns policy. They actually make you pay for returns, which a lot of other online shops don't do, and then on top of that, you have to take the package to the courier office yourself. It was such a hassle and really got on my nerves - it would have been much easier if they could just pick it up from my house. All in all, the whole returning experience was pretty rubbish and it's given me a bad view of the company.
Padel racket
I was a bit unsure at first because of some mixed reviews, but I decided to give Smashinn a try. I have to say, I was pleasantly surprised at how easy the whole process was. The website was really simple to use, and ordering was a piece of cake. I got an email confirming my order and with the tracking details, which made it really easy to keep an eye on where my package was. Even though my racket came a day later than expected, I was happy with how fast it got here, especially coming all the way from Spain. The quality of the product was top-notch, no complaints there. All in all, I was really happy with both the service and the product, and I would definitely think about using Smashinn again in the future.
Paddles for padel game
I recently bought two paddles for a game of padel from Smashinn. Unfortunately, I had a big problem with the shipping. At first, they gave me a fake tracking number. When I asked for a new one, they provided a different one. I later found out that my package was stuck at customs, but no one told me about it. I paid the necessary fees, but my package is still stuck there. The courier service, MailAmericas, hasn't been responding to my messages or calls, so I don't know what's happening with my delivery. Even though I contacted Smashinn for help, they haven't been quick to sort out my problem. I'm really disappointed with the lack of communication and customer support during this whole shipping mess.
Padel racket purchase
What a nightmare! I ordered a padel racket on the 28th of May and it was supposed to arrive on the 31st of the same month. It never arrived, and when I inquired, they now tell me that I have to pay customs taxes which were not specified when I made the purchase. The order is stuck in customs, and I have tried to communicate with both Smashinn and mailAmericas, but there is no solution in sight. I refuse to pay more for the padel racket, if I'm not going to receive it and it's just going to be stuck in customs. Give me my money back!
Padel racket purchase
I bought a padel racket from an online shop not long ago. I was really looking forward to getting it as it was supposed to be a top-notch Oxdog Sense Tour racket. But when I got it, I was let down. The racket I got wasn't the one I thought I was getting. The website showed pictures of the 2024 model at first, but then switched them to the 2023 model without any warning. It was a bit confusing and made me feel like I'd been tricked.
Colour mix-up, extra fees
These people are such scammers. I bought a pair of trousers on the free shipping day, but they sent me the wrong colour. When I tried to return it, they gave me a hard time and made me pay for the return shipping again. It was a nightmare trying to get in touch with them - they don't answer their phone or give any explanations. It took over a month for them to process the return. Avoid buying from them at all costs.
Badminton racket purchase
This website might not have the fanciest name, but as they say, never judge a book by its cover, or in this case, a sports shop by its name. Despite my initial doubts, I had a great time shopping on Smashinn. I bought a badminton racket, and even though it wasn't for me, I was impressed by the price. Ordering was a piece of cake, quick and simple, just how I like it. The product arrived promptly, and I got tracking details as well. The website's app is fantastic, making the whole shopping process smooth and hassle-free. In my view, I would definitely recommend Smashinn based on my positive experience.
Tennis racket
I got a tennis racket from them and it was brilliant. I used it to play with my friends and felt like a professional tennis player.
Padel racket and bag
I had a really good experience ordering my Padel racket and bag from SmashInn. They kept me updated every step of the way, sending me emails and letting me track my order on their website. The items arrived in perfect condition, thanks to the careful packaging.
Everything went smoothly with SmashInn, Spring GDS (the transport service in Spain), and Royal Mail (the UK delivery service). Each part of the process was well-documented on their websites. Despite a slight delay at customs, which wasn't SmashInn's fault, the overall service was great.
I was really impressed with the prices – much cheaper than other retailers like Amazon. Coupled with the fantastic service, I'll definitely be shopping at SmashInn again.Tennis shoes purchase
My experience at Smashinn was really good. Ordering was easy, the prices were competitive, and my sports shoes arrived quickly. I've shopped with Smashinn before and I've always been happy with their service.
Top end tennis racket purchase
I bought a high-quality tennis racket from an online shop not long ago. At first, I had my doubts because the price was much lower than other stores and I had seen some bad reviews. But I was actually really impressed with how things turned out. The racket arrived sooner than I thought, the tracking on the website worked well, the product was just like they said it would be, and it was packed securely. All in all, I'm really happy with what I got.
Delayed Delivery
I recently bought a pair of sports shoes from this website, thinking they would come quickly as promised. But, to my disappointment, my order got delayed multiple times, and the delivery date kept getting pushed back. It was frustrating to find out that the shoes were actually out of stock, even though they were advertised as available. The last straw was when the estimated shipment date was pushed nearly four months later. It was unacceptable and disrespectful to make a customer wait that long without a proper explanation. So, I decided to cancel my order due to this awful service.
Stylish shorts
I just got myself a pair of trendy shorts from Smashinn and I have to say, I'm really impressed with how good they are. The shorts were just like how they were described on the website, and the size chart was spot on, so they fit perfectly. Not only do they look good, but they're also really comfy to wear. I'd definitely suggest these shorts to anyone searching for a great mix of quality and style.
Tennis racket
I was a bit unsure about buying something because of some mixed reviews, but I thought I'd give it a go and bought a tennis racket. I got the app to track my order, and I was really pleased when it arrived two days earlier than I thought it would. Even though I was a bit worried at first, I'm happy I took the chance because the racket is really good quality and came quickly.
Tennis racket purchase
I purchased a tennis racket from this website, and it was a complete disaster. Firstly, they informed me that one of the items I had ordered was out of stock two days later, so I had to remove it from my cart despite already paying for it! When I reached out to customer service, they were unhelpful, only sending me back generic automated replies. To add insult to injury, the delivery was scheduled to arrive yesterday, but the courier hasn't even collected it yet! And would you believe it, I still haven't received a refund for the unavailable item. Such a disappointment!
Tennis racket purchase
I recently bought a tennis racket from an online store and I have to say I was really impressed by the wide variety of options they had. The prices were good and the website was easy to use. However, I was a bit surprised when a Spanish chat bot appeared while I was browsing, as I thought it was a UK company. Despite that, the whole website was in English, which was great for me as an English-speaking customer. The postage rates were quite reasonable, though I did have to wait about a week for my order to arrive from Gerona. The feedback system after purchase gave me regular updates on the status of my order, which I found really efficient and useful.
Quick delivery and satisfied with the product
I was really happy with my purchase from Smashinn. The thing I bought came a day earlier than I thought it would, which was a nice surprise. It was exactly what I was expecting, and it matched the description perfectly. Ordering was simple and easy, and I didn't have any problems finding my way around the website. All in all, I had a great time shopping at Smashinn.
Tennis shorts purchased
I'm absolutely shocked by the nerve of this company. I bought a pair of tennis shorts more than a month ago and it's been one letdown after another since then. The tracking details just mysteriously stopped on the 2nd of May, claiming that the goods were already in my country. Supposed to be delivered by the 7th of May, but here we are, still waiting. Customer services keep saying they're "looking into it," but I haven't seen any real progress. I asked for a full refund, but all I've got are excuses about some unknown "delivery company," with no real details on who they are. Honestly, I'm starting to think my order was never actually sent. This company is definitely a scam and I advise everyone to stay away from them.
Review with most votes
Quality products
Excellent .. I am a tennis player since 2003 , using Head brand. My junior (son) now playing good ,and so I have purchased a branded racket from Head Graphene 360 Extreme,dyna... Read onBy: Joel