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Salming kobra shoe
I ordered a salming shoe that is too small in size. First it came quite late. Then it turned out to be too small so I wanted to return it. I went back to the webpage and followed step by step how to return. I even chose their suggested courier DHL to return the item instead of choosing to arrange myself. They charged me 360 hkd in that process. Once you get charged no other information besides a commercial invoice gets available. No information on who to arrange courier, no guide to DHL no invoice slip sent to email. Just see the charge on my bank account for the return courier. Normally when ordering from any online shop they sent the shipping tag for the package, commercial invoice and a guide on how to arrange a pick up. When you contact customer service its a WhatsApp robot. I've explained 3 times in the conversation and it starts over. So now I have an expensive shoe that I can't fit or can't return.
Don't buy from this website it's too much hassle.Head Tennis Racket
Price was good but they lied about when I would receive my order. Tennis racket was for my son's birthday present but it has not arrived in time for his birthday.
DO NOT BUY FROM THIS WEBSITEovergrip, original grip, dampeners, sweatband
Awful customer service, you order products. Says everything is in stock, hear nothing from them. I contact them and wonder why they wont send it, they say "its strange" product should be here but its not so you can choose a new product to replace one or wait days. I try to add a product and they charge me extra cost? Even though I choose _exactly the same_ product.
wilson tennis bag
If I could rate Smashin's customer service below 1 star I would.
I ordered a few weeks ago a tennis bag for my new racket, the estimated delivery time was between 7/12 to 11/12 and I can't even track the package.
when I ask the customer service what about my bag, he told me that this is "a problem in my country customs", a generic answer that probably has been copying passed. now I can track the package and it still in Netherland, where smashing from!!Tennis shoes
Probably the worst experience i have ever had shopping online.
I ordered in Novemeber 21 and delivery was estimated to arrive between November 27th and January 1.
Since the 24th in nov there was no update in the delivery process, when i sent messages to "smashinn/tradeinn.com" i encountered nothing but a generic message with no personal response to the matter.
As of now, December 9th, i have yet to get a useful response and the delivery's status is yet to updated, no to mention arrive.
DON'T ORDER FROM THEM! USE ONE OF THE MANY OTHER SITES ONLINE!sports gear
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sport wear and rackets
45 day since i place my order .... i got nothing ... just wait and wait .... i ask to refund, but nothing .... to when ... !!!
strings order 17754769
I ordered tennis strings from them on the site. They promised delivery to the USA within 10 days. When more than two weeks passed, I contacted their support team. Dude replied that it was okay to wait 40 days. Now more than a month has passed. I do not have my strings and money. This company is a scam.
Tennis racquet
I had ordered a tennis racquet, even after 4 months it is not delivered. When i logged in again to complain the order status says delivered. Its cheating, please don't trust the website.
Sport items
Trade Inn customer service ..
For the customer service ... I am not receive my shipment yet 2 months ago, they collect my money ...... please refund my money.
all they has electronic respond and 27 emails between us, and in last email they tell me my status is closed .... bad electronic trading ..... I am not receive my shipment yet.... whom can help?Golf t-shirt and V-neck Jersey
I made an order on end of July and is Dec already without receiving any parcel that I ordered. I’v been sending emails with no response and the tracking numbers provided doesn’t show any results ????????♀️. I’m sooo in tear when writing this review, I’m soo hurt ????. Guys please can I be helped as expected please!!!
The stars is actually 0 on all just market 2 for my review to be processed.!tennis racquet
ordered my daughter's racquet over 3 weeks ago to use in tournaments, still haven't received it. tracking does't show where it is or the expected delivery date. no customer service number to call from the US or get any response. wish i could cancel my order. would give a zero star if i could.
Tennis racket and other tennis items
They don't back my money for the canceled items in order (after I pay for it)
They don't answer a questions on the support page
Absolutely bad service and support
Prices is good..
Orders is complete in timeQuality products
Excellent ..
I am a tennis player since 2003 , using Head brand.
My junior (son) now playing good ,and so I have purchased a branded racket from Head Graphene 360 Extreme,dynamic 16/19 string pattern, help in extra spin. Grip is solid ,price is little higher side.
But my junior is very happy.
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same .... take beside you