247 Home Rescue - Overall Rating based on 339 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-01
CO alarm battery replacement
The engineer turned up on time and got straight on with the job, sorting out my CO alarm efficien...Read on
holly

Most relevant negative review

  2024-04-08
Boiler service and CP12 certif
I'd booked a boiler service and CP12 certificate check ages ago, and even took the day off w...Read on
Smith

Review with most votes

  2018-04-09
Terrible Terrible service
Avoid at all costs. Customer service is terrible. Didn't listen to anything, Cancelled enginee...Read on
Laura

Reviews (339)

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    Boiler service

    247 Home Rescue sent Daniel Moore to service my boiler. He was professional, polite and advised safety tips. Would highly recommend this company.

    Hi,

    Thanks for sharing such a fantastic review and recommendation.
    We strive to become UK’s premier boiler breakdown provider. With a national network of highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service.
    Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future.
    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler breakdown emergency cover

    Excellent service !!!
    I am absolutely amazed at their improved customer services levels and also their top notch excellent central heating engineers.
    I have been 247 customer for many years, I am one of those who would voice any bad experiences and raise it as a complaint with constructive feedback, if the expected service levels are not met. To my amaze, unlike many other companies, I am happy that they have taken them onboard and their customer services, be it booking a emergency claim, to having an engineer visit the properties, arranging suitable appointments with the tenants etc, they have absolutely surprised me in the past 2months. They have been quick in responding to sending out someone to check and resolve the central heating and plumbing problems that I have had at few properties. Companies like 247 not only make my life easy as a landlord but also the tenants don't have to live in inconvenience for too long, especially when the weather is getting colder.
    The engineer Nick who attended my own house boiler breakdown was extremely courteous, not bothered with the extent of work needed to be done. He was very polite every step of the way, constantly reassuring us that he would make sure the heating would be back on before he leaves or would make sure it is resolved as soon as possible. He took a lot of care, fixed every problem and if new parts were needed, he had them with him. He did not leave a mess but cleaned up after his work.
    After experiencing many companies emergency covers & for many years, he was one extremely diligent, efficient and polite engineer I have come across.
    This shows 247 are striving to make sure their services are excellent. This shows what an tremendous job they are doing with their vetting process by recruiting such experienced and amazing engineers.
    I am one extremely happy customer and look forward to being 247 customer for many more years to come.

    Hi,

    Thank you for taking the time to post your review, the 24|7 Home Rescue Team work very hard to be sure that time is taken to understand each of our customers’ requirements, so that we can provide the right support and assistance.

    Please remember that we are here to help you by logging in to “My Account”, using our online chat facility or by calling one of the 24|7 Home Rescue Team. These are all easy ways to arrange a service, request an engineer’s visit and to access your documents.
    We really value your feedback and will pass on your comments to relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Service

    The engineer was polite and carried out the necessary work efficiently. Very pleased.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team


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    A good job done

    The engineer was on time very professional and polite and friendly agood job done

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.

    Raqeeb was excellent, a really good ambasador for your company.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    heating repair

    heating not working. engineer was called. appointment quick. problem fixed

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler Service

    The engineer Edward was very polite & courteous. Speedy work and arrived promptly. Very happy

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.

    The guy nic that came to service my boiler was excellent. He was very friendly, polite and new what he was talking about

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler service

    Nick engineer was really good

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Service

    Engineer was excellent

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Plan

    I just sine up the plan

    Hi,
    Thank you for taking the time to post such a positive review. We are delighted to read that you found the set-up process to your satisfaction.
    The 24|7 Home Rescue Team is always happy to help prospective customers understand the level of cover provided by our different plans.
    Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us.
    We really value your feedback and will pass on your comments to relevant team at 24|7 Home Rescue.
    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler Service

    Engineer called when on route. He was friendly and polite. He engineer was knowledgeable and explained what he was doing. I would highly recommend.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.

    1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service

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    24/7 Home rescue

    Had my yearly home boiler service with 24/7. The engineer was very polite and courteous. He was very helpful and knowledgeable.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team


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    Boiler Service Contract

    My annual boiler check is included in my service contract with this company; the heating engineer was professional & on time, and also very helpful when I had a few questions about the boiler's operation, the contract itself is very reasonably priced & the website's online chatline is very useful too.

    Hi,

    Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue.

    Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents.

    Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us

    Thank you once again.
    Kind Regards,
    24|7 Home Rescue Team


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    Boiler service

    Engineer was very polite and courteous while carrying out our service to our boiler.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler service

    Engineer was very polite and nice

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler Service

    Quick, efficient and clean job. Pleasure to have the same engineer visit again to do an annual service.

    Hello Chris,
    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards,
    (????????????????)???????????? ???????????????? ????????????????????????????????(????????????????� �� �� ���C????) +???? ???????????? ???????????? ????????????????

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    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards,
    (????????????????)???????????? ???????????????? ????????????????????????????????(????????????????� �� �� ���C????) +???? ???????????? ???????????? ????????????????

    ???????????????????? ????????????????????????+???? ???????????? ???????????? ????????????????. . . ..
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    enginner was efficient and polite

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team.


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    Boiler service

    A guy called Johnathan arrived on time, he was very pleasant, made no mess. Explained what he had done. Very professional

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team


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    Boiler Service

    Engineer Eddie turned up on time, was quick, polite, and left the house clean, can’t ask for more! Well done!

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team


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    Annual boiler cover

    I have been with the company for 3 years now and find them great to deal with. They are very proactive in contacting me when my annual boiler service is due and the service itself has always gone smoothly.

    Hi,

    Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue.

    Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents.

    Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us

    Thank you once again.
    Kind Regards,
    24|7 Home Rescue Team

    I have been with 24/7 for over five years. In that time I have always found them efficient and helpful, with any repairs carried out quickly and efficiently.

    Boiler service


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    Annual boiler service

    Very impressed with the service the response time professionalism and care taken
    Special shout out to Lewis priestly the engineer and Ernest White in customer service

    Mr Izet the engineer was very nice, polite and very friendly.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team


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    £26.99

    The engineer Paul was really polite.

    Hi,

    Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue.

    With engineers nationwide, we are there to assist you if you need to request a repair or to book a service.

    We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue.

    Thank you once again.

    Kind Regards,
    24|7 Home Rescue Team