247 Home Rescue Reviews
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Reviews (339)
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Boiler Service
The engineer was very curteous and did a great job
Dear Martyn,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
The engineer was excellent
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler service
Thank you for your service
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler service
Amazing service, kind, polite and punctual.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home Rescueboiler service
prompt and courteous
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler gas pressure check
Engineer was informative and cofindent with is job
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler Service
Really good engineer- polite, thorough and honest.
Some improvement needed in the booking of the service though- when scheduling in the boiler service, the person I spoke to was quite insistent I needed to pay up front for an additional £30 inhibitor treatment which wasn't needed when engineer reviewed it. There was little room to decline this service and I felt quite pressured into paying up front. Unnecessary.Dear,
Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read.
Overall though it’s clear that we didn’t get everything right and we’ll ensure that we share this feedback with the right teams to make sure that we improve.
Kind Regards,
24/7 Home RescueCare cover
Engineer was very good and very helpful.
Constant phone calls can be a pain.Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler cover
Fab service great engineer
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler Service
I see the same engineer every year providing continuity to f service. The engineer Bret is professional, polite, knowledgeable and tidy. Always calls before arrival so as a landlady I’m not left waiting around in my tenant’s property. Great job
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Bret's manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24/7 Home RescueBoiler care
The engineer was very helpful and knowledgeable.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler repair
Excellent professional service would recommend
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueHi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler Service
Excellent reliable service. Engineer arrived as arranged. Very polite and cheerful. Carried out the service proficiently and left everything tidy.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler service
Quick and efficient service
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueHome care
Great efficient service
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler Service
Very happy with the service.
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler repair
Good service. Quick response
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home RescueBoiler cover
247 boiler cover is a really good company and strive to give the best possible service to the customer. The agents who ring are always really polite and explain everything really well. I don’t think you can get a better service for a better price!
The agent I last spoke Midat was really polite and the boiler engineer who came to my house, Steven, was really polite and efficientHi David,
Thank you so much for taking the time to leave us this amazing review. You’ve honestly made our day 😊
Kind Regards,
24/7 Home RescueBoiler cover
Service engineer broke condenser pipe. Tried to fix using glue and hosepipe. Both unsafe.
Capped gas off outside without informing me. (Why outside?)
Asked to pay 75 quid to repair, paid up front with no guarantee of repair date.
Have had a local inde here who has spent 90 minutes sorting their mess out.
Avoid this company.Dear Andrew,
We are sorry for this bad experience. We aim to deliver a great customer experience and, on this occasion, can see that we have let you down.
We’ve tried to find your details in our system, unfortunately, we cannot find that information.
Could you please share your reference number with us? This will enable us to investigate this further.
Kind Regards,
24/7 Home RescueYes
Very good service. Lee was very knowledgeable and competent at his job
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24/7 Home Rescue
Review with most votes
Terrible Terrible service
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