PrinterPix - Overall Rating based on 458 reviews

96% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-30
Photobook payment issue
So, I was trying to order this really cool 60-page photobook, yeah? It took ages to put together ...Read on
Turner

Most relevant negative review

  2024-05-24
Birthday gift order
I've just ordered a personalised gift for a friend's birthday from this company. I was ...Read on
david

Review with most votes

  2019-02-11
I will not use Printerpix agai
I have used Printerpix on many occasions and not had any problems but my last project (100 page p...Read on
Colin

Reviews (458)

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    Holvyn

    I can add that Kayla from the supporting team answered me promptly and helped me to resolve my issue I'm a short period.


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    Slate picture

    Very happy with customer service had an problem sorted straight away


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    Mug

    Kayla customer service was very helpful and accommodating. I appreciate the help very much. Pleasant and quick.


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    Calendar

    Great & easy to use service, had a slight issue which Kayla promptly sorted. Will use again


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    christmas cards

    I am very happy with the service I received from my customer rep Kayla. She was wonderful and extremely helpful!


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    Xmas cards

    I had a problem with getting my cards and did the chat. Kayla was very nice and took care of it


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    6394146

    Recibí muy buen servicio.


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    101203147

    L'assistance au téléphone est médiocre. Impossible de trouver quelqu'un de français. Mais le conseiller en ligne (gràce à Kayla le traducteur automatique), m'a très bien aidé.


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    23957AYXX9

    J’avais un problème de suivi de commande et Kayla m’a répondu très rapidement. Échanges agréable et réponse très précise.
    Je suis ravie de l’aide qu’elle m’a apporté!


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    14336320

    It was fairly easy to create the photo albums and to save. During checkout I had a problem using my 2 Groupons to buy 2 of the same photo books created. First I tried to email the problem, but didn't get a timely response. Then I saw that there was online chat. During this time the agent was always friendly, helpful and most importantly my problem was resolved in just a few minutes. Thanks! I'm sure the photo books will turn out great.


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    Metal Prints

    Kayla with customer support was very helpful and gave me all the info and answers that I requested.


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    Canvas

    Kayla was very friendly, professional, and quick in helping me fix my order.


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    Cards

    Kayla's help in customer service live chat was fantastic


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    Photo Book

    I ordered a photo book with hard cover. The quality is excellent both of the cover and of the printed pages.
    It was extremely easy to create the book and uploading the photos. There are so many different layouts to choose from and it's very simple moving from one layout to another.
    The customer service was also very attentive and careful.
    Only note: the delivery took quite a while.
    I was so happy of the service that I placed another order.


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    Metal prints needed costumer service help

    My order showed up with error retrieving order status. therefore i had to contact costumer support to make sure my order was still in the works. Kayla with customer support was very helpful and gave me all the info and answers that I requested. Thank you Kayla for all the help


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    photo album



    Many thanks to Kayla for her help


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    Photobook from Groupon

    After a bit of a snafu with my trying to use a 3 book code on 3 individual orders fell at the second hurdle, Printerpix said they'd said the next two if I paid the shipping, which I did. That worked out pretty nicely and Angelina was very speedy in resolving the issue.

    I have my qualms with the tech side of Printerpix, but the price-result ratio is pretty great.


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    Reproduction de 2 commandes sur toile. Félicitations à Kayla pour son aide !! J'espère recevoir rapidement mes commandes.

    Super aide


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    Calendars

    Last night I created and ordered a group of Calendars. I bought 2 groups of 3 calendars to give all our friends them as gifts. One of my orders had only one and not the three. So I went to customer service and Matthew was very helpful. He helped me fix the order so I can be sure to have one for all my group. Thank you so much Matthew for your kind assistance. You were very patient and helpful. I really appreciate it so much.


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    un grand merci à Matthew pour son aide