PrinterPix - Overall Rating based on 458 reviews

96% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-30
Photobook payment issue
So, I was trying to order this really cool 60-page photobook, yeah? It took ages to put together ...Read on
Turner

Most relevant negative review

  2024-05-24
Birthday gift order
I've just ordered a personalised gift for a friend's birthday from this company. I was ...Read on
david

Review with most votes

  2019-02-11
I will not use Printerpix agai
I have used Printerpix on many occasions and not had any problems but my last project (100 page p...Read on
Colin

Reviews (458)

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    x5 Canvas pictures

    I have just left an online service chat with a PrinterPix staff member named Kayla.
    Not only was this person polite and efficient but she gave me a discount of nearly £20 off the delivery cost just because I contacted her : )
    I am a very happy customer and will be returning to PrinterPix as I always do because they are so helpful and the quality of the goods are always spot on!


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    photo magic mug

    Matthew was the representative who helped me from the beginnning. I placed the coupon order incorrectly. Matthew helped me fix that. Then he assisted me in making the correct order. He took time and waited for me to finish my order online.


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    Photo blanket

    When I placed my order I put in the wrong shipping address. I talked to Kayla via chat. She changed the address for me, making sure it was listed correctly because it was an overseas military address. Kayla was very helpful.


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    Poster

    Article reçu abîmer, mais une fois sur le chat, ma demande a été vite traitée une et une nouvelle commande m'a été envoyée gratuitement.


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    Kayla

    Great customer service.


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    Mink blanket

    Initially had a problem with my order but Kayla from customer service helped me out and exceeded my expectations. Ordered a replacement blanket in a timely manner, and so happy with the final product. Will be using PrinterPix again. Great customer service and fantastic products makes me a repeat customer!


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    Canvas collage

    Ordered via Groupon.
    Good service


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    Living social voucher

    There was a mix up with the living social voucher and the printerpix website. I spoke with Kayla on the live chat and sure was professional and wonderful at sorting out the issue!


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    blanket Photo

    Kayla lady lovly it sorted and great was support customer but issue email with trouble some had quick and easy was it order my Placed


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    livre photo

    J'avais acheté un bon de 2 livres photos de 40 pages sur Printerpix. Entre temps, j'ai voulu profiter d'une offre sur un livre de plus petit format et de 20 pages. Au moment de régler, l'offre qui devait comporter de livres photos A4 s'est validée automatiquement pour ce livre en 20x20 de 20 pages. Je m'en suis rendue compte quand j'ai voulu valider ce bon pour mes 2 livres A4. J'ai contacté le service client il y a a déjà plusieurs mois. C'est finalement Kayla qui vient de régler ce pb et trouver une solution a un 2eme problème, sur le chat. Alors merci Kayla !


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    calender

    The calender wasn't high quality. Just thin paper :-( Since the printing was faulty , I contacted the custumer-service. Kayla was very nice, helpful und uncomplicated and solved the problem very quick. Thanks!


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    calender

    The calender wasn't high quality. Just thin paper :-( Since the printing was faulty , I contacted the custumer-service. Kayla was very nice, helpful und uncomplicated and solved the problem very quick. Thanks!


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    Calendar

    The calendar I received was damaged but I spoke to Kayla over live chat who was more than happy to sort me a replacement out promptly and professionally, great service


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    Canvas

    I had issues tracking my Canvases and I was quickly helped by customer service. Kayla promptly answered my questions and provided me with peace of mind on my order.


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    Blanket

    Spoke on live chat to kayla very helpful sorted my order out for me promptly.

    angelina trés compréhensible et trés efficace suite à un problème de bon d'achat qu'elle a pu m'aider à résoudre


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    A4 60 page photobook

    When the book arrived I was upset to find that the couriers had damaged it. You could see the box was badly dented and so were the covers. I contacted Kayla at customer services who replaced it for me at no charge. The second book arrived very promptly and I was very pleased with it, however the courier had handled it badly again and the corner of the box was dented. The two covers were slightly dented at the corners, but not enough to spoil it. I contacted Kayla just to let her know that the couriers (Hermes) were doing her company no favours and in fact costing them money. I stressed that I was not asking for a replacement. Kayla was fantastic and offered me a free 30 page photobook "to keep a valuable customer" What a star!


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    43716982

    Fantastic service Kayla.

    High quality goods at great prices

    Merci à KAYLA pour son professionnalisme et sa rapidité afin de régler mon problème de commande, respectueusement!


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    Neil

    I had a problem, which was promptly fixed


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    Calendar

    A very good service!


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    Weltbester Service von kayla

    . Vielen Dank.
    Lieferung kann ich noch nicht wirklich beurteilen

    Angelina a été d'une grande aide et très patiente pour m'aider à régler mon problème

    Angelina has been very kind and helpful!!