All reviews of Martin
Review about: OnBuy
ticket to ride Europe
Best price for board game I was after and fast delivery and great customer service. Will be using again
Review about: Ziffit
Selling books online
I've found selling my books online with this company to be incredibly easy. I love that there are various options for sending my books, including home pickup, and the instructions provided are very clear. I've already sent off four packages, and all of my books were accepted, which is fantastic. Payment is quick and there are different methods available for receiving your money, such as straight into your bank account. I've tried other companies in the past, but Ziffit has offered me the best prices by far - so it's definitely a big thumbs up from me!
Review about: The Beauty Store
Lip gloss and nail polish
I was browsing online for some lip gloss and nail polish and stumbled upon this new website. Surprisingly, I found everything I needed pretty quickly. The items arrived promptly and were exactly as I had hoped. To top it off, they even included two little gifts, which was a lovely touch. I'll definitely be coming back to shop here again!
Review about: Ashley Madison
Casual hookups
The website is full of normal guys hoping for a quick hookup and then get upset when they're ignored. Women get loads of messages, so they only go for the best guys. If you want to do well as a guy, you have to be good-looking, tall, in shape, exciting, and smart. Only the top guys manage to find casual sex on this site. As a woman, I've had a good time and met great guys who meet the criteria. Guys who don't meet these standards might find it tough on this site.
Review about: Parcel2Go
Delivery parcel
I placed an order for a delivery and they missed the guaranteed date. However, Cearyl was really helpful and made the situation less stressful than other companies I've used in the past. Thanks a lot once again!
Review about: The Online Clinic
Easy to navigate website
The website was dead easy to use, it was a doddle! I had a chat with a really lovely person who explained everything about the product and what I could expect. I felt like a VIP!
Review about: FloridaTix
Park tickets purchase
I've just bought tickets for three different places to visit in Florida. It's a shame, though, as one of the parks gave me a bit of a rough time and that put me off using the other tickets.
Review about: YouFibre
Fibre broadband purchase
Please avoid using this company as they have not listened to my requests and sent an engineer to my home without permission. It's clear they only care about taking your money, not your wishes. Their customer service is terrible too - I got no help when I called and they didn't keep their promise to call me back. It was a terrible experience that I wouldn't want anyone else to go through.
Review about: Gustocamp
Family stay in a Mobile Home Superior Deluxe
My family and I had the best time staying in a Mobile Home Superior Deluxe. It was so modern and just perfect for families. The place was super clean and the staff were really friendly and helpful during our stay. We absolutely loved our time at the campsite in Italy and would definitely suggest Gustocamp to others.
Review about: Bstn
Sneakers
I have to say, my shopping experience was absolutely brilliant from start to finish. The communication was spot on, and I have to admit, the products are really impressive - some unique discoveries that you can't find anywhere else. And we can't overlook the speedy delivery, even when ordering all the way from Canada.
Review about: Cocoon
Bag rental experience
I recently rented a bag from this place and I must say, it was a brilliant experience. The customer service was top-notch, especially from Amy who really went out of her way to assist me. The variety of bags available was great and the deals on offer were very attractive. I was a bit unsure about renting a bag at first, but Amy's amazing service convinced me to go for it, and I'm so glad I did. I would definitely recommend this place to anyone in need of a bag rental.
Review about: XLN Telecom
Broadband and phone services
I just wanted to say thanks to Ben for sorting everything out during our call today. It was a bit of a relief after all the problems I've had before. So, big thanks to Ben for helping me out!
Review about: Rodd & Gunn
Lace Retainer Boots
I am completely shocked by the quality of these lace retainer boots I bought. The laces fell apart within weeks and now one of the top lace retainers has broken off. I attempted to contact customer service through their website, but got no response. I also sent an email to the address they gave, but received no reply. It's unbelievable that a company would sell such low-quality products and then disregard customers who have problems.
Review about: House of Fraser
Wallet purchase
They are complete thieves. I bought a wallet from this shop a while ago and it was a total nightmare. The delivery tracking they gave me was all over the place and the wallet never arrived. When I got in touch with customer service, they just kept giving me excuses and kept saying the wallet had been delivered. They didn't help me at all or try and fix the issue, and they wouldn't give me my money back. I won't be shopping at that shop again.
Review about: Sazy
Sofa throws in the right size
Sazy was the only online shop where I could find the sofa throws in the right size I needed. It was easy to order, and the delivery came quickly and on time. I thought the service was great overall and I would definitely suggest Sazy to anyone else after similar products.
Review about: Dokteronline
Medication purchase, concerns about authenticity, health risks
I recently bought some medication online, but I'm really worried about whether it's real or not. I spoke to my local pharmacy about it and they said the Teva Tadalafil 20mg and Sandoz Tadalafil 20mg I got don't look like the real deal at all. According to WebMD, they should have a particular look, but the ones I received don't match up. What's more, when I checked the boxes, the QR codes and PC and SN numbers couldn't be confirmed, which made me even more suspicious.
Review about: LiveFootballTickets
Champions finals tickets
This was my first time buying tickets from this service and I must say, it was quite a straightforward experience. The ticket process was easy and clear. I was really impressed by the great customer service, the staff were really helpful and quick to respond to all my questions. The only downside was that I ended up sitting in a section with not many fans of the team I was supporting, even though it was supposed to be a neutral area.
Review about: The Snowboard Asylum
Snowboard purchase
I recently bought a snowboard online, but the delivery has been a massive letdown. I was told it would arrive in 3-5 days, but it's been 17 days and my order hasn't even been sent out yet. I've contacted customer service several times, but all they keep saying is that they're short-staffed. The lack of updates on my order's progress is really annoying and not okay.
Review about: Linzi
Sandals purchase
I'm over the moon with my first purchase from this place. I'd never bought anything here before, but I'm so pleased I gave it a go. The service was fantastic, and my order turned up bang on time. The sandals I got were not only really pretty, but also so comfy. I'm looking forward to shopping here again.
Review about: Rentalmotorbike
Motorcycle rental experience
I was really worried about hiring a motorbike from a different country, but oh my god, it turned out to be the best decision ever! They brought the exact motorbike I wanted (a super cool one) to the airport really quickly and it was practically brand new. Dropping it off was a breeze too! I'll definitely use them again because of their fantastic service and top-notch quality. I'm so excited to ride around Europe with Rentalmotorbike again!
Review about: Mobile Reborn
iPhone order
I ordered an iPhone from this place, thinking it would arrive the next day as they promised. However, I didn't get any confirmation or shipping emails. It made me feel like I had been ripped off. I tried getting in touch with them by email and phone, but didn't hear back from anyone. I even found out their phone lines had been disconnected.
Review about: Stradivarius
Dirty shirt with foundation stains
I bought a shirt from this shop recently and was really let down to see that it came dirty, with makeup stains that seemed like they wouldn't come out even after washing. Although I got my money back for the shirt, I had to pay to send it back, which doesn't seem fair since it arrived in a used and damaged condition. This isn't the first time this has happened with this shop, and it's given me a bad view of them. I expect higher standards from a shop with a good reputation for quality and customer service.
Review about: Luxe to Kill
Order placed on 23rd April
I ordered something on the 23rd of April and I haven't heard anything from the company since then. Even though they're constantly promoting their sale on social media, it looks like they're not bothering to focus on delivering orders or helping customers. I'm feeling really frustrated and let down by the lack of updates and communication from them.
Review about: Chemist Click
Prescription medication
As a customer of Chemist Click, I was really pleased with the range of products on offer and the prices. Sending my prescription for review was simple and fast, and I was chuffed with how quickly my medication arrived the next day. It was all very straightforward and easy, so I'll definitely be using them again.
Review about: MR KEY SHOP
Access credentials, manual, activation
I bought something from this shop not long ago and I have to say, I was really impressed. They sent me the access details for the product quickly, so I could activate it without needing any help. The manual they gave me was easy to understand and had all the info I needed, which made it really easy to activate the product. I'm really happy with how efficient and professional this shop was. It went above and beyond what I expected.
Review about: Evengreener
Additional water butt purchase
After having a great experience buying a water butt from this company before, I thought I'd get another one to connect to a different downpipe. Setting it up was easy and didn't cause me any trouble. Now, I just need to wait for some rain to start collecting water effectively.
Review about: Chiltern Oak Furniture
Oak dining table and chairs
I recently bought a lovely oak dining table and chairs from the furniture shop. They really are top-notch, with a solid build and a gorgeous finish. You can tell that a lot of care and skill went into making them. They've brought a touch of class to my dining room, and I'm over the moon with my purchase. The customer service I got was fantastic all the way through the ordering process. The staff were really helpful and knew their stuff, giving me all the info I needed to make a good choice. The prices were fair too, considering how well-made and durable the furniture is. I feel like I got great value for my money. The delivery was quick and smooth. The furniture turned up on time and in perfect condition, with the delivery team treating everything with care. All in all, I'm thrilled with the service at the furniture shop and would definitely recommend them to anyone after some quality oak furniture.
Review about: Waitrose Cellar
Rare bottle of whisky
I was really excited to buy this rare whisky from the shop, but I have to admit that I've been let down by my experience with them. They sent the bottle to the wrong address, and it was refused by a neighbour when it was delivered there by mistake. Even after calling them multiple times and asking them to send it to me instead, they didn't listen to me. To top it all off, they told me that the whisky was 'out of stock and discontinued', so I couldn't get it at all. The lack of communication and inability to fix the problem left me feeling really annoyed and disappointed. They offered me a much cheaper bottle instead, but it wasn't the same as the rare one I wanted to give as a gift. Overall, it was a really disappointing experience, and I would warn others to be careful before buying from this shop.
Review about: Garden Trends
Furniture purchase
I wanted to let you know that I bought some furniture from your store recently, and I was really impressed with the service I got. The whole ordering process went really smoothly and my furniture arrived just a few days after I placed my order. When I had a question about my order, a guy named Stuart was really helpful and sorted it out quickly. Overall, I had a great experience and I'll definitely be coming back to shop with you again.
Review about: Post Office Travel Money
FX currency exchange
I recently bought foreign currency through this service, and to be honest, it was a bit of a letdown. The ordering process was really frustrating as the website was hard to use and didn't have clear instructions. When I tried to get help from customer service, I spoke to agents who weren't very helpful and didn't seem to know much about what they were doing. They just gave me vague answers that didn't really help me. Overall, I wouldn't suggest this service to anyone who needs a dependable and quick way to exchange currency.
Review about: Victorian Plumbing
Damaged shower tray replacement
I had a bit of a problem with a shower tray I got from this company - it was damaged. But, I have to admit, their customer service guy, Luke Kenny, was a real star. He sorted out the issue quickly and without any fuss. It was annoying that the item was damaged, but Luke made sure to fix everything smoothly. I really liked how he handled the situation - very efficient and professional.
Review about: Prep Kitchen
Salad and sandwich
The food here is pretty decent. I love that they use a barcode system to help you keep track of your calorie intake, it's really useful. Although the prices are a bit high for most people, I get that eating healthily can cost more. I reckon it would be awesome if they had a rewards system in place. It'd be nice to collect some points each time you buy something, and maybe get discounts on your next orders.
Review about: Waitrose Florist
Gift of flowers for Mother's Day
I got some flowers from the florist as a Mother's Day gift, and honestly, I was so let down. The flowers looked sad, like they'd seen better days. It was pretty embarrassing to get such a sorry bunch, especially from a well-known shop like that. I was hoping for something way nicer from a place that's meant to have top-notch stuff.
Review about: Maverick & Co
Cool bags
The bags from that place are really cool! I bought one with a really nice design and it looked super stylish. The quality was decent, but I did have a small issue with the zipper on my bag. The good thing was that their customer service was really fast to help me and they swapped my bag for a new one.
Review about: Ferraris Boutique
Designer handbag
I went to Ferraris Boutique the other day to get myself a designer handbag and I must say, I was really blown away by the massive range they had in store. The staff there were so clued up on all the products and really helped me out in finding the ideal bag for me. The handbag itself is top-notch quality and I am absolutely over the moon with my buy. I definitely suggest Ferraris Boutique to anyone looking for some fancy luxury goods.
Review about: Quzo
SSD purchase mix-up
I recently ordered a top-of-the-line SSD from this company, excited to upgrade my storage. But can you believe it, they sent me a puny 1TB version instead of the 4TB one I forked out for! What a letdown! And to make matters worse, when I got in touch with them to sort out the error, they were more bothered about a little returns fee than making things right by refunding me for the time and money I wasted because of their mistake. Utterly absurd, if you ask me!
Review about: Vacanceselect
Last-minute booking
My experience booking last-minute with this company was quite good. The website was really easy to use and straightforward. But I was a bit let down that I could only pay using a credit card if booking within 8 weeks of departure. I would have liked the choice to pay by bank transfer instead. However, even with this minor hassle, the booking process went really smoothly and quickly.
Review about: Coast
Returned items, refund delay
I returned two things to this company not long ago but I've been waiting ages for my refund. I sent the items back on the 7th of April and the tracking shows they got them on the 10th. However, even after contacting customer service many times, I still haven't got my refund. Every time I get in touch, they ask for proof of the return, then just tell me to wait longer for the refund to come through. It's really annoying and not on at all.
Review about: Vinterior
Vintage desk lamp
What's the point in using this platform? Their IT setup is a disaster, making it a real pain to browse and buy. The customer service is terrible, with staff who don't seem to have a clue how to help properly. It's a mystery how they manage to keep going with such incompetence.
To top it off, they have the nerve to charge a massive 20% commission on sales. Definitely not worth it for the lack of support and service you get. And there was one time when a potential buyer insulted me privately, and they just ignored it. No way to block troublemakers either, so the platform is just a free-for-all of rudeness and unprofessional behaviour.
Sell your stuff somewhere else, there are plenty of other platforms that offer better support and protection for sellers.Review about: Perfume Price
Fast delivery, good price
I bought something from Perfume Price not too long ago, and I have to say, everything went really smoothly. I placed my order and it arrived at my door without any problems at all. The quick delivery with tracking was a nice touch, and the price of the product was definitely good value. I'm really impressed with how efficient Perfume Price is and I would definitely recommend them to anyone looking for quality products at a decent price.
Review about: Next Divan
Comfortable Divan with headboard
I got myself a lovely Divan bed with a matching headboard from this shop not long ago. It's really comfy and looks great in my bedroom. Ordering was easy peasy and it arrived super quickly, just under a week. I'm really pleased with the whole experience and would definitely suggest this store to anyone in need of some top notch furniture.
Review about: Moss Bros
Suit hire cancellation refund
I had to cancel the suit I rented from this shop and I was really worried because I only had less than two weeks to sort it out. But, when I went in and spoke to Lynsey and James, they were so lovely and understanding. They refunded all my money without any hassle. I was over the moon that I didn't have to argue for it. I will definitely return there in the future and spread the word to all my mates about how fantastic their customer service is!
Review about: Post Office Travel Insurance
Dad's Birthday Present
I bought a glass picture for my dad's 90th birthday. It was all nicely wrapped up with bubble wrap and cardboard, even had 'fragile' tape on it. They sent it really quickly, but it ended up arriving two days late and was completely smashed. I was furious because I don't think I could have wrapped it any better myself. Dad's birthday ended up being ruined because of that, and I was absolutely livid!
Review about: Pamono
Walnut kneeler exhibit piece
I bought a walnut kneeler exhibit piece from Pamono not too long ago, and I have to say, I've been pretty let down by the whole experience. It took ages for the item to show up, and when I finally got it out of the box, I found that one of the legs was smashed into bits and another had dodgy glue holding it together in lots of spots. It was a real shame seeing as the legs were wrapped separately, so the seller must have known about the damage. To top it off, the kneeler was riddled with wormholes, which probably didn't help with the structural problems.
Review about: Ergonomic Design
Office chair purchase
The support I got from the staff at Ergonomic Design was really amazing. From the minute I made my order, everything went smoothly and efficiently. I was so impressed by how helpful and knowledgeable the staff were all the way through. Thanks for making my shopping experience so good. The website was easy to use, and I found what I wanted quickly. There were lots of products to choose from, and I felt sure I was getting top quality when I made my purchase.
Review about: Insulation4less
Acoustic insulation purchase
I just bought a load of acoustic insulation from this company and I have to say, I was really impressed with the service. The price was good, the communication was spot on, and the delivery was fast and efficient. The driver was really nice and had everything needed to make the delivery easy and stress-free. All in all, I am very happy with my experience and would definitely recommend this company to others.
Review about: Door Superstore
Doors with glass
I ordered some doors with glass and they turned up right on time, just like they promised. The quality is top-notch and they look even nicer than I imagined. They even came pre-primed, which was a lovely extra touch. I ended up getting 7 doors from the same brand and I couldn't be happier with my choice!
Review about: Mint Velvet
Damaged parcel, missing earrings
The parcel arrived all bashed up and one of the earrings was missing. I called the customer service and spoke to Beth, who was really understanding and sorted out a replacement to be sent. I was impressed with the service overall.
Review about: Evendo
Party planning services
I had to organise a party and found this great platform that helped me with everything in one go! I could sort out the venue, food and drink, and even entertainment all in one place - so convenient! I had a specific question about delivery, and the customer service team were really helpful throughout. I definitely suggest using this platform for any event you need help with or need ideas for, and the best bit is, it's all free!
Review about: Direct Cosmetics
Cosmetic product
I recently bought a cosmetic product from this company, and I have to say I'm pretty disappointed. I was told it would arrive within 24 hours, but it's been stuck with the courier since Monday morning, and there's no sign of when it will actually reach me. Even though there's this delay, Direct Cosmetics won't give me a refund, which I think is totally wrong. The way they're handling this situation is just not good enough, and it's left me feeling really negative about the company.
Review about: Purolabs
Ovarian cancer surgery and treatment
After I had surgery and treatment for my ovarian cancer, I couldn't use HRT and I was feeling awful because of my menopause symptoms. But then I came across Meno Complex vitamins on this website and they have really made a difference for me! My symptoms have reduced a lot and now I feel a lot better. And the best part is that it's all natural. The delivery always arrives on time too, so I never have to stress about running out. Thank you a million!
Review about: Perfume Direct
Easy website, fast delivery, great value
I recently started buying things online and I have to say, I was really impressed with how user-friendly the Perfume Direct website is. Ordering was a breeze, especially for someone like me who's just starting out. My delivery came in just 3 days, which was a pleasant surprise. But the best bit was the price - it was really good value for such a high-quality product. All in all, I'm really happy with my purchase and I'm sure I'll be back to shop at Perfume Direct again soon.
Review about: Waveinn
Two items order
I'm really frustrated with Waveinn. I ordered two items a week ago, and it's been nothing but a hassle since then. I got the confirmation email with the order details, but one of the items just disappeared with no explanation or refund. The other item has been stuck in transit to the dispatch center for 7 days, even though it was in stock when I ordered it. I've tried contacting customer support through email, WhatsApp, and their website, but I've had no luck getting a response. I've decided to cancel the order, and the only good thing is they promised a full refund in a few days. I definitely won't be shopping here again anytime soon.
Review about: Pixartprinting
Large window sticker purchase
I was a bit unsure at first due to some bad reviews, but I took the plunge and ordered a big self-adhesive vinyl window sticker. I was pleasantly surprised by the quality and how beautifully the design was printed. It was not only the cheapest option I came across online, but it also arrived from Italy to the UK in just a few days. I am really happy with how it turned out and I'll definitely be getting more stickers in the future. I highly recommend it.
Review about: Boohoo Man
Clothing, user-friendly website, prompt shipping
I always find shopping with this brand to be a breeze. The website is so easy to use, I can just have a browse through the collections and find exactly what I'm looking for. Everything is laid out neatly and it's really simple to find my way around. Ordering was a piece of cake, no problems at all.
Review about: Studio 10
Skin products purchase
I have to admit, I was a bit doubtful at first about trying new skincare products, but I decided to go for it and bought a few items. Unfortunately, one of the products didn't work well with my skin, and I was quite disappointed. However, when I contacted customer support, I was pleasantly surprised by how quickly and efficiently they responded. They gave me a full refund for the product without any trouble and even suggested passing it on to a friend, which I thought was a nice touch. The fact that they stuck to their money-back guarantee without any fuss really impressed me. Overall, I have no complaints about their customer service and will definitely shop with them again in the future.
Review about: Numan
Price hike mid-treatment
Be careful for any surprise price rises. I was really surprised to find out that my next delivery was going to cost £299, a massive increase from what I used to pay. This sudden price leap left me in a bit of a tricky situation as I had already changed my dosage and budget to fit. It's annoying to be taken aback by such a big price increase on medication that's already costly. It's vital for customers to pick a supplier that's open about their pricing to steer clear of any surprises like this.
Review about: List n Ride
First rental
I hired a bike from them for the first time and it was a total nightmare! The customer service was awful, they didn't have insurance, and they said they'd give me double the reward but they just kept the money for themselves. Really not cool!
Review about: Cotosen
Jacket purchase
I bought a jacket not long ago and honestly, the quality was just awful. I was so let down by it and wanted to send it back right away. But the customer service was shockingly bad. They were no help at all and it took forever for me to get my money back. It was such a hassle and really not a nice experience. I wouldn't advise anyone to shop there.
Review about: Western Union
Money transfer
My experience with this service has been really good and quick. However, I have noticed a couple of issues. Firstly, I can't seem to change the transfer details online, so I have to go into a branch which is a bit of a hassle. Secondly, it would be great if the employees could update the details for me when I ask. Lastly, even though I've been a customer for a long time, I've never got any discounts or benefits.
Review about: Shein
Faulty item resolution
I just wanted to share my experience with this company. I had a problem with something I bought from them, but their customer service was really impressive. I got in touch with them about the issue and they sorted it out quickly. It's great to see a company that looks after their customers so well. I was really happy with how they handled everything and now I'll definitely be sticking with them.
Review about: geepas
Quick delivery of a product for arthritis relief
I was really pleased with how fast the product was delivered to me. I've got arthritis in my hand and needed something to help. It came quickly and I've already started using it. I can't really say if it's working yet, but I'm optimistic that it will help ease my pain. I plan on using it regularly and keeping my fingers crossed for some good results.
Review about: Studio 10
Youth Glowplexion and eye/lip pencils
I recently bought some stuff from the shop, and honestly, I wasn't too impressed with what I got. The Youth Glowplexion I ordered didn't last long at all, only a few weeks before it ran out. I was quite disappointed, especially since other brands I've tried lasted much longer. The eye and lip pencils were okay, nothing amazing though.
What really bugged me was when I tried to get in touch with the company about my concerns, I never heard back from them. That lack of customer service really let me down. Also, I thought it was strange that they wanted me to review my order straight away to earn points. It felt like a sneaky way to improve their ratings rather than actually caring about what customers think.Review about: ANSWR
Keratin treatment purchase
Wow, I can't believe I didn't try this sooner! I decided to get the keratin treatment because my hairdresser pointed out that my hair wasn't in great shape - all that straightening every day really took its toll! So, I immediately stopped using straighteners and now I use a hairdryer brush instead. And let me tell you, the difference is amazing! My hair feels so soft, there's no frizz, it has more volume, looks really healthy, and it's actually growing for once! I loved it so much that I've already ordered another bottle to make sure I always have it on hand - I just can't do without it now!
Review about: Baukjen
Stylish and flattering clothes
I've just bought a few bits from this shop and I have to say, I was really impressed by the quality and how well the clothes fit. The designs are great and they fit perfectly, which is always a big worry for me when I shop online. I like that the clothes are not just trendy but also flattering, which is a top combo. Overall, I'm really happy with my buy and I'll definitely be coming back to shop here again.
Review about: 11 Degrees
T-shirt order cancelled without explanation
I was really disappointed when my order got cancelled for no reason. I had to contact customer service to find out why my parcel disappeared, but even then, I still didn't get my refund after they cancelled it.
Review about: Mobile Phones Direct
Recent order problem
I recently made an order and it's turning into a bit of a nightmare. I placed my order nearly two weeks ago, but I only got confirmation yesterday because they had trouble with the credit check. They told me my phone would be delivered today, but now no one can say for sure if it's even been sent out. Not the best way to kick things off.
Review about: Forever Unique
Returned dress not refunded
I bought a dress and tried to return it, but I still haven't received my money back. I've reached out to them several times via email, phone calls, and social media, but haven't had any response. I just really want my money back, please!
Review about: Click4warranty
Efficient and friendly customer service
I had a really great time dealing with the customer service team at this company. I gave them a ring on Monday morning and was chuffed when they got back to me right when the lines opened. The person I spoke to knew all about my enquiry from the website and could give me all the details I needed. They were really nice, helpful, and quick, and their sales spiel didn't feel like a hard sell at all. I managed to get a deal that was spot on for me at a good price.
Review about: Treedom
Wedding tree donation inquiry
I got in touch with customer service about donating trees for my wedding. They replied in just a few days and asked for my contact number. The representative then gave me lots of information on the options available and recommended waiting for sales in the spring.
Review about: Worldwide Insure
Claim on annual holiday insurance
When my husband got sick on our holiday, I had to use our couples annual holiday insurance. It was a difficult time, but Worldwide Insure supported us the whole way through. They were caring, supportive, and made everything as simple as they could. It really is true what people say - you never truly appreciate your insurance company until a time comes when you have to use them.
Review about: Pro Direct Basketball
Next day delivery order
I recently bought something online with next day delivery, paying extra for the faster shipping. But annoyingly, the order didn't turn up on time like it was meant to. When I got in touch with customer service to ask about the delay, they didn't seem bothered and just gave me a standard reply saying if it doesn't arrive in 7 days, then talk to them again. It was really frustrating because I needed the stuff for a game and had to buy it somewhere else at a higher price. I was let down by the lack of responsibility and help from the customer service team.
Review about: Sparepartstore24
Incorrect part ordered
I tell you what, I messed up and got the wrong part for my car. It happens to the best of us, doesn't it? But get this, their customer service team was really helpful! I got in touch with them, owning up to my mistake, thinking they'd give me a hard time or charge me loads for a return. But you know what? Less than a day later, they got back to me with a fix that I was totally fine with. I was really impressed by how quick and understanding they were the whole way through.
Review about: Joel Grimes Photography
Photography courses for niece
I recently got some photography courses for my niece from Joel Grimes Photography while they were on sale. Buying the courses was easy and simple. I wanted to pass them on to my niece, so I checked out the FAQ section on their website, which was really helpful and answered all my questions.
When I reached out to customer support for help with the transfer, I was pleasantly surprised by the great service I got. I spoke with a chap called Chris, who went out of his way to assist me. He ensured that the whole transfer process went smoothly and without any trouble. I really appreciated his patience and his willingness to guide me through each step.
In a world where good customer service is hard to find, I was truly impressed by the amazing service I got from Chris and the team at Joel Grimes Photography. I can't wait for my niece to start using the course materials and improving her photography skills.Review about: Iheat
New boiler installation
I recently had a new boiler fitted after making an order. The installation took place the following day and was done really professionally. The workers explained each step and finished the job in a really neat way. I'd definitely recommend their services.
Review about: Shirtbox
3 T-shirts for my father
I bought 3 T-shirts for my dad on the 10th of January 2024 from the online store. Usually, I've had good experiences with this company, but this time has been a letdown. It's been a few weeks and I haven't heard anything about my order being shipped. I feel really frustrated and disappointed with the lack of communication. Normally, I get my orders within a week, so this delay is unexpected and disappointing. And I can't even reach out to customer service through the website, which just makes things worse. Overall, I'm really let down by this whole experience and the drop in customer service.
Review about: Oasis Fashions
Clothing and accessories
I am so disappointed with the service at this place! I bought something a few weeks ago and it has been a total nightmare. They said they would sort out the IT issue quickly, but instead, I have just been getting passed around. The staff have been really rude and not helpful at all, which has made the whole situation really annoying. It feels like they don't even care about us customers. And to top it all off, they have now joined up with another brand, making shopping even more of a pain. It's obvious they care more about themselves than making sure we are happy.
Review about: Affordable Mobiles
New Mobile Purchase
I got myself a new mobile from this company and I have to say, I was really impressed. Ordering it was easy peasy, the service was top-notch, and the price was definitely reasonable. My new phone arrived quickly and I was really pleased with how everything went. I'd definitely recommend this company to anyone looking for a new mobile.
Review about: Different Dog
Life-changing dog food
So, my dog was really picky with his food before, and his stomach was quite sensitive. But then I discovered this incredible company and their food has completely transformed his life! Now he actually enjoys his meals and no longer has any tummy issues. I'm thrilled I came across them, it's like miracle dog food or something. Also, they offer a variety of flavours so my dog never gets tired of his meals. Absolutely love it!
Review about: Coals2U
Smokeless coal purchase
I've been a customer here for a while, and I've always been happy with how they deliver my coal. The drivers are nice and they'll put it wherever I ask. I used to only use this company, but now I've found somewhere else that does the same coal for a lot less money, and they deliver it for free too. It's a shame that this company charges so much more than others for the same thing.
Review about: Testpreptraining
Everyday goods at good prices
I always pop into this shop because the staff are so friendly and helpful, they always go out of their way to help me. The shop has a good selection of stuff at reasonable prices. I especially like how convenient and helpful the staff are at the store on the High St.
Review about: Direct Energy
Disappointing communication and no savings.
I was really let down by the service I got from this company. They say they're all about customer service, but the call centres were useless and just made things worse. It was like banging my head against a brick wall whenever I tried to talk to them.
Review about: Travis Perkins
Building materials
I went to this place to grab some building materials and it was absolutely brilliant! The staff were really friendly and willing to assist me whenever I needed. They made sure I had all the things I required and even assisted me in taking them to my car. The delivery arrived promptly and the driver handled everything with great care. I really wish all stores were as fantastic as this one!
Review about: Scotts of Stow
High-powered binoculars
I've had a lot of high-powered binoculars in my time, but these ones really take the biscuit. The lenses are absolutely top-notch, giving me crystal clear views like never before. The 150x and 160x models are unbeatable when it comes to performance and clarity. I've been using them for birdwatching and stargazing, and they've completely blown me away. And the build quality is really impressive too - they're sturdy and look like they'll last a lifetime.
Review about: Appleyard Flowers
Floral arrangement
I recently got some flowers from this company, and the flowers themselves were alright but then they kept bombarding me with spam texts once I gave them my contact details. It's kinda sketchy how they hide their number so I can't even block them, really leaves a sour taste in my mouth. I'll definitely be more cautious about ordering from them in the future.
Review about: SHOWPO
Expensive purchase, faulty express shipping
Let me tell you about my experience with this company - it was an absolute nightmare. So, I was trying to buy something online and wouldn't you know it, the website had a glitch just as I was about to pay, which meant my express shipping didn't go through! It was a pain because I had to make a whole new order for the same stuff, which obviously meant double the cost. And if that wasn't bad enough, I got sick after the delivery thanks to my health condition, and ended up missing their silly 7-day return deadline for a refund.
When I got in touch with their customer service, I was hoping for a bit of understanding, you know? But no, they were so cold and unhelpful. I tried to explain my situation and even asked to speak to a manager, but their reply was just robotic and unsympathetic. It left me feeling really frustrated and disappointed - like, where's the care and compassion, you know?Review about: SaraMart
Changing item colour, refund issue
I am really annoyed with this company for not communicating properly and providing poor customer service. I tried to cancel my order to change the colour of an item, but I have not been updated on the status of my refund. I contacted their chat bot but have been waiting in a long queue with over 100 people for hours with no solution in sight. How can I find out if my refund has been processed without clear information? The customer service is terrible, and I feel very frustrated and ignored.
Review about: Puresport
CBD Balm and Ultra Ashwaganda purchase
I have to say, I am really impressed with the CBD Balm and Ultra Ashwaganda products that I bought. The balm is now a key part of my pre-run routine, and the Ashwaganda has given me a surprising sense of calm. I can see the advantages of using these products and will definitely keep on using them.
Review about: 4Gadgets
New phone purchase
Oh my days, I can't believe it! Got meself a new phone from 4Gadgets and it is absolutely top-notch. The delivery came proper speedy and the customer service was just brilliant. I had a right nightmare with another company not delivering after taking me money, but 4Gadgets came through in the end. Massive thank you to them! Cheers!
Review about: eOpticians
Contact lenses, first-time order
This was the first time I ordered contact lenses from this online shop, and I have to say I was really impressed. The prices were the cheapest I could find on the internet, which was a great bonus for me. Even though the company isn't in the UK, the delivery was surprisingly fast and I could track my order every step of the way. At first, the lack of reviews made me unsure, but now I can say with confidence that I would happily recommend this shop to others.
Review about: eHarmony
Matchmaking service
As a customer of this matchmaking service, I have to say that the customer service was just terrible. The representatives were not helpful at all and it seemed like all they cared about was getting my money rather than actually helping me find a good match. It felt dodgy right from the start, with them constantly pushing me to upgrade to expensive packages that didn't really offer much. I wouldn't advise anyone to use this service if they're looking for a real connection. Save yourself the trouble and steer clear of this company.
Review about: Savannahs
Trousers and a blouse
The returns policy is just ridiculous! They want you to sort out a return within 3 days of getting the item, but then take over a week to even reply to your email. And you've only got 3 days after arranging the return to actually send it back. It's a nightmare trying to figure out the unclear return process with FedEx labels and home collection requirements. And don't even get me started on the painfully slow customer service that takes a whole month to give you a refund.
Review about: Goodtogoinsurance
Best value insurance
The insurance I bought was so worth it, honestly. It was really easy to get and everything was laid out nice and simple for me to understand. I just knew I made the right choice going with this insurance.
Review about: Voltacon
8x Lithium batteries order
I recently bought 8 lithium batteries from this company and I have to say, I was really impressed with the service I got. The advice I got when I placed my order was so helpful, and the delivery was super quick. They even sorted out all the customs stuff for me, so it was all really easy. On top of that, the price was really good too. I was really happy with what I bought and I wouldn't think twice about going back to them if I need anything else.
Review about: OnBuy
Onbay are scammers who just want to rob you of your time and money.
Onbuy owes me £500 in compensation for the time I wasted listing 460 products. This company canceled my sales account causing me financial loss. Furthermore, this company owes me £200 for the time lost due to red tape. Even though I met their conditions (company documents, positive reviews, proof of product ownership, etc.), they did not allow me to sell with them. In addition, this company robed me off from the £22.80 I paid them for "selling rights" even though the service was not delivered to me. Onbay are scammers who just want to rob you of your time and money. I am appealing to the control and security authorities to investigate these fraudsters and will seek compensation through the courts.
Review about: Wow Camping
Camping gear
I bought some camping gear not long ago, but I had a really bad time with the delivery service the company used. They told me my parcel was with the delivery partner, but they never actually tried to deliver it. When I checked the tracking, I saw that they were sending it back to the sender without even trying to deliver it. It was so annoying because I needed the items quickly and ended up having to cancel my order.
Review about: Little Peckers
Large bale of hay, organic feed, and chicken treats
I was well chuffed with the products I got from Little Peckers. The chickens absolutely loved them. I got a big bale of fresh hay, some organic feed, and a few treats for my feathered pals. The hay was proper nice and clean, just right for their nests. The organic feed disappeared in a flash, they gobbled it up. And those treats went down a storm too - you could tell they were made with top-notch stuff. Safe to say, I'm well impressed with the quality of what Little Peckers has to offer.
Review about: Blindz Online
Blinds for new home
I bought my blinds for my new house from this place. One of them was the wrong size, but they sent a replacement quickly. Another one was because the colour I wanted had sold out. They ship really fast and answer questions promptly. I really love this company, the lunar oak blinds I purchased are fantastic!
Review about: John Henric
Sweater purchase
I was buzzing when I ordered this jumper online, it looked really stylish in the photos. But when it turned up, what a disappointment. The quality was shocking, the stitching unravelled as soon as I tried it on. And the collar was just awful, it seemed like a dodgy imitation. I was really let down by the whole thing, should've just saved my cash for something nicer.
Review about: Daybreak Hotels
Business travel hotel booking
As someone who travels a lot for work, I've used the platform quite a bit on my trips to London. The website makes booking a room super easy and hassle-free, which is great. I've booked a day room a few times now and checking in at the hotel has always been quick and smooth. It's been a dependable option for my short stays, giving me a comfy and convenient experience each time.
Review about: Protein Dynamix
All-in-one protein purchase
I bought an all-in-one protein from this website not long ago and I have to say, I was really impressed. Ordering it was easy and straightforward. The service was excellent, the staff were really helpful and answered all my questions. The price was fair for the quality of the product. The delivery was quick and the product arrived safely packaged with no problems.
Review about: Phase Eight
Ivory lace shift dress
The staff were absolutely fantastic in helping me with my purchase, ensuring I found the perfect ivory lace shift dress. They were attentive, knowledgeable, and really made the shopping experience enjoyable. I had called ahead the day before and was lucky enough to have the same lovely lady assisting me in-store. She was patient, understanding, and listened to my preferences, making sure I left with a dress that I adored. I was extremely happy with the service and would definitely recommend shopping here for any special occasion outfit. Huge thanks to the staff for making my shopping experience a memorable one!
Review about: Allergy Best Buys
Allergy products
Hey, I recently bought some allergy supplies from this store, and honestly, their customer service is terrible! I've been attempting to get information about one of their products for my younger brother who suffers from severe allergies, and I keep getting transferred and cut off on the phone. If they're meant to be specialists, shouldn't they have knowledge about their products and offer good service? What's the point in going to an upscale store if you're just going to be treated like any other customer? Amazon is the way to go!
Review about: Oxygen
Jumper purchase with delayed refund
I bought a jumper from the store not long ago, but it didn't even make it out of the shop because there was a problem with it. The staff talked a lot about checking CCTV, but it took them ages to sort things out. I was really let down by the way they handled things, it took a whole 4 weeks just to get my money back. It was a bit embarrassing, to be honest, and I wouldn't suggest shopping there to anyone.
Review about: Taxi2airport
Quick pickup, two different driver experiences
The pick-up was done really quickly and efficiently, but it did worry me to see that the driver was constantly on their phone while driving. Safety is always the most important thing, and that kind of behaviour just isn't acceptable. However, the driver on the way back was brilliant. Really friendly, helpful, and made the whole journey a really pleasant experience.
Review about: Garden Buildings Direct
Summerhouse purchase
The staff were really friendly, helpful, and efficient when I placed my order. They made everything easy and answered all my questions quickly. But, I'm still waiting for the summerhouse to arrive so I can't say anything about its quality at the moment.
Review about: Purely Diamonds
Engagement ring purchase
I recently bought an engagement ring from this jeweller and I have to say, I am really impressed with the whole experience. The ring arrived quickly and was even more beautiful in person than I had expected. Not only that, but the pricing was fair and reasonable, giving me great value for the quality. What really stood out to me, though, was the fantastic customer service I received. I had a lot of questions and requests, all of which were dealt with quickly and efficiently by the team. Alex, especially, was very responsive and helpful, making the whole process really easy. I was kept informed at every stage of the ordering process, which definitely put my mind at ease. Overall, I can't recommend this jeweller highly enough.
Review about: SpaSeekers
Spa booking
Wow, the customer service advisors were absolutely fantastic! They helped me book a fabulous spa day and answered all of my questions with such confidence. It was like chatting with a spa expert, but even better. I felt really special and now I know exactly where to go for all of my spa bookings! 🤩
Review about: Vevor
Boat trailer guide purchase
The boat trailer guide was decent quality, but it didn't fit my trailer properly as the u bolts were too narrow. I showed the issue in a video to customer service, but they weren't very helpful and just said to try "a different angle." I ended up having to bend the bolts to fit them into the pre-drilled holes, which made it less stable than I wanted. I'm disappointed with the lack of support from the company and I would advise others not to buy from them because of their poor customer service.
Review about: Lights
Wall lamp and spot lights
I bought a wall lamp and some spotlights from this shop recently and I have to say, I am really impressed with the quality. They not only look great but were also simple to set up, making my room look much better. The store's service was also excellent, they kept me informed throughout. The items were packed securely, so they arrived in perfect condition. There was a small delay in delivery, but it was within the expected timeframe. I'm happy with my purchase overall and would suggest this store to others.
Review about: Psycho Bunny
New t-shirt didn't arrive
I ordered this really cool t-shirt from this website, but it never showed up! They kept saying it was going to be shipped, but it never arrived. Even the boss was lying about it, can you believe that?
Review about: Hotelopia
Payment Issue
It was an absolute nightmare! They took our money but didn't pass it on to the hotel we were at. They even pretended to speak to the hotel staff on the phone when we were right there! They completely dismissed our evidence of payment and I wouldn't even give them one star. We had to report them to the fraud department because of their dodgy actions. They really should be shut down for ripping people off!
Review about: Julian Charles
Bedding set purchase
I recently bought a new bedding set and I must say, I was really pleased with the whole experience. Ordering online was a breeze - simple and no fuss. The price was reasonable, especially when I checked out other companies selling the same kind of products. My order arrived on time, exactly when they said it would, and everything was in good shape. All in all, I am happy with the service I got from this company.
Review about: Beer52
Wine box
AVOID! Awful company. Sneakily signed me up to subscription without me knowing after free box. As soon as I noticed and contacted them to cancel, refund and stop dispatch they refused and basically said its tough luck. I would certainly not recommend, very overpriced and jot very friendly or helpful customer service. AVOID!
Review about: Not In The Dog House
Various
Wrong items sent (after a long delay on delivery) - emailed twice with photos, called twice and facebook messenger twice - no response at all
Review about: Von Haus
20v impact wrench
Used it twice went to change the battery and the charger burned out, now brand new tool is useless waste of money, the company will not send or even sell me a new charger, do not buy from this company, absolute trash, tried emailing vonhaus and Domu said can’t help can’t supply new charger, what a complete sham do not deal with this company, don’t buy anything from this company,
Review about: 123 Flowers
Flowers
Terrible company!
(Look up reviews on other sites)
Be prepared if there is any issue they will be rude and not look for any resolution.
In my experience I placed an order for flowers that were due to arrive on the 17th October. As stated in the website delivery times and all confirmation emails (it was ordered on the 15th am).
The flowers did not arrive and when questioned the answer was well delays are in our terms and conditions. The person the flowers were for was only at the location on the 17th.
If there was an issue for filling i would have purchased elsewhere. When pressed further I was told "well they come from Nottingham to Belfast so they will take a day longer at least to be delivered. Delays are in our terms and conditions that you agreed too".
At the point of sale on the website and delivery dates shown published and agreed to or subsequent emails no indication that the delivery location would cause an issue or known extra time or delay. Despite them knowing from placement of the order they could not forfil the delivery date agreed.
They verbally confirmed logistically the delivery date was impossible for them and never achievable.
So why not state that to the customer in the website and put it in the with an additional day as the proposed delivery date.
Please don't lie to your customers as you have me. I called them regarding the above. They were rude refered to small print and T&C's and refused any goodwill/ refund or acceptance of fault.
A delivery date that can be achieved and isn't impossible from the point of taking the money and transaction is all I would have wanted.
Or at least to have been informed of the extra logistical issues they always have in their supply chain to Belfast. Thats fine just let your customers know and - Add an addiontal day. Publish it based on destination.
Then I'm not being deliberately mis lead. I can then make an informed decision to purchase or use someone else who can meet the time window you said you would.
I will never use them again. My advice would be to avoid.
I belive you learn alot about a company and its credibility when issues arise & how they chose to treat customers.
If you have read this far in the review im please as it was quite long.. I will await the default reply as you see on the other reviews with issues below.. they don't show any actual resolution so be aware. I will update this review if I do get any genuine resolution.. but I imagine like below I will get a default we are sorry our team will contact you to resolve blah blah blah.. but in reality they are happy to take your money deliver late provide poor service and products with the expectation you won't get a refund or pursue the matter to get your money back.
Happy to be proved wrong... but wish I read these reviews before.Review about: PrinterPix
16331916
The person who helped me was very kind and quick to solve the problem thank him 🤍
Review about: Aerosus
Excellent and fast delivery
Excellent and fast delivery, products as described !Review about: Vitl
Custom vitamins
I am utterly displeased by services provided by Vitl and they predatory tactics . They signed me up for membership which I did not agreed to they lured out my bank detail which were only intended for the postage ! This kind of behaviour reminds me more of scammer than legitimate company shame on you Vitl .
Review about: OnBuy
Shoe insoles
Great buy, i've tried all types but none as good as these, as i am a size 12 they fit great & are so comfy & delivery was fast & packed so well, i've even ordered another pair. would recommend.
Review about: Furniture in Fashion | FiF
Very good customer care
Very good service from the customer care team. After delivery of a study cupboard there was a fault with one of the doors of which Frank at furniture in fashion kindly investigated and had a replacement sent out to us,
Many thanks again!Review about: Shaw Academy
Web development diploma
Its useful, i like it
Review about: Giordano Wines
Mixed case of wine
Wines are excellent, delivery time is about three to four weeks. Factor this in and order a month before you actually need it and you’ll be fine. Cannot be beaten for value for money. Must agree about communications but hey this is Italy!
Review about: Shaw Academy
Graphical Design Diploma
Good content. Very focussed on Adobe products that are quite expensive to use long term.
Pricing seems a bit steep.Review about: Shaw Academy
Lifetime membership
Excellent range of courses, very professionally taught and easy to follow. Unfortunately the high. Price of toolkits assisting materials and certificates kind of let's down the experience.
Then why would you give it five stars for everything, what kind of review is that?
Review about: Shaw Academy
Graphic Designer
Free for 4 weeks is a good offer but isn't enough to complete a 32 lesson course (at 2 lessons per week, no faster option possible) and they want you to buy the "Toolkit" to get the presentation slides.
Content was good and the lecturer's pace suited me though some might find it a bit too fast; but you can always watch the recording.
I question the delivery approach where you have to schedule lessons at a specific time... seems an odd way to do it if you are used to MOOCs where you can learn as fast as you like or slow it down.Review about: Glorious Gangsta
Lovely Apparels
Lovely point for shopping.
Apparels and foot wears equally good and new in market.
In new purchase Gangsta Lithium Trainer shoes os really very good. Price wise not so heavy. Borg caller denim jacket is used finest apparel on black.
I liked this shop.Review about: North East Tackle Supplies
Three of us have all had the same experience
They advertise that items are in stock. You order. They take your money. Nothing arrives so you email and query. They reply saying they are waiting on a new supply. You wait untill they decide to get you your order then you get it after waiting weeks. Three of us all had the same thing happen and no amount of complaints get them to hurry. The last instance they refunded when they were told a complaint was going to be made to PayPal. I'm guessing what they do is take orders, have your money sat in their account and once a month they order all the stuff their customers want from their suppliers then when they receive the items they then post on to us customers. You can save money buying from them but I think it would be more honest if at the point of ordering they don't state that items are in stock and should instead explain the long wait that will ensue
Review about: Choice Furniture Superstore
Beautiful furniture delivered on time
Beautiful lamp shades delivered on time and eXcellent customer service. I just love it. Would highly recommend.